Global Presales Program Manager

Accountabilities:: Drive the development and execution of presales programs and initiatives designed to improve technical sales effectiveness, efficiency, and revenue contribution. Manage change requests for presales technologies, working with stakeholders to define requirements, implement changes, track progress, and ensure alignment with governance standards and procedures. Provide project management support for new presales programs, demonstration tools, process improvements, playbooks, documentation, presentations, and communications. Facilitate global knowledge sharing through recurring webinars, curated field content, reusable assets, and best-practice resources. Create and maintain centralized repositories of relevant presales materials while coordinating with subject matter experts to ensure content remains accurate and current. Develop and maintain “Tiger Team” programs that identify, connect, and continuously educate field subject matter experts across different technologies. Manage programs that capture technical insights from win/loss reviews, customer stories, lessons learned, and field feedback. Improve demonstration enablement programs by promoting consistent methodologies, vetted content, and relevant soft-skill development. Maintain a global skills matrix covering core products, competitors, commonly used applications and systems, and coding capabilities, while improving skills-verification methods. Create and maintain rotational programs across areas such as security, professional services, and solution architecture to strengthen technical knowledge among field sellers. Monitor industry trends, emerging technologies, and presales best practices to identify opportunities for innovation and operational improvement. Partner with leadership to develop data-driven insights, identify areas for optimization, and measure the impact of presales programs and initiatives. Foster collaboration across presales, sales, marketing, product management, and other functions to support consistent execution and shared business objectives. Requirements: Bachelor’s or Master’s degree in computer science, engineering, information technology, business, or a related discipline. 5+ years of project management experience, with a demonstrated track record of developing and implementing successful programs or strategies. Strong operational discipline and the ability to maximize resources while maintaining close attention to detail. Analytical and creative mindset, with the ability to use data, metrics, and structured analysis to guide decisions while developing innovative solutions. Experience collecting, analyzing, and communicating data to establish priorities, monitor progress, and identify opportunities for improvement. Excellent communication and interpersonal skills, with the ability to build productive relationships and collaborate across multiple functions and levels of an organization. Strong organizational and project-management capabilities, including the ability to manage multiple initiatives, stakeholders, and deadlines simultaneously. Ability to work effectively in a global environment and coordinate programs across geographically distributed teams. Comfortable working with ambiguity and translating broad objectives into practical processes, programs, and deliverables. Experience with presales, sales enablement, technical programs, or technology operations is valuable. Project Management certifications such as PMP, MPM, or PgMP are a plus. Experience or certifications involving Agile/Scrum, ITIL, Salesforce, Java, Power BI, or AWS are advantageous. Strong interest in emerging technologies and the ability to identify how new tools and practices can improve presales effectiveness. Benefits: Annual compensation of approximately CA$146,889–CA$183,611 , based on the compensation information provided for Canada. Compensation may vary according to factors such as geographic location, knowledge, skills, experience, and role type. Potential eligibility for an annual performance bonus for applicable non-commissioned roles. Remote work opportunity for Canada-based employees. Opportunity to work with global teams across presales, sales, marketing, product, and technology functions. Exposure to emerging technologies, innovative presales practices, and global strategic initiatives. Inclusive and accessible workplace committed to diversity across backgrounds, perspectives, experiences, knowledge, and capabilities. Reasonable accommodations available throughout the application and interview process. Opportunities to contribute to high-impact programs that improve technical sales enablement, knowledge sharing, and operational effectiveness.