Executive Director of Diligence

Accountabilities: Own institutional client relationships from beginning to end, serving as the primary contact for major investors and financial institutions and managing communications, escalations, and overall relationship health. Review and provide final approval of due diligence results for loan portfolios before findings are delivered to clients. Oversee securitization compliance, ensuring all diligence deliverables meet applicable SEC reporting requirements and rating agency standards for approved transactions. Author, review, and manage reliance letters, taking responsibility for their accuracy, timely delivery, and acceptance by institutional clients. Serve as the primary liaison with rating agencies, maintaining strong relationships and supporting continued approval across all five major agencies. Contribute directly to transaction execution when required, working alongside the diligence team to meet demanding deal timelines and service-level agreements. Represent the diligence function in external client engagements, building trusted, long-term relationships that encourage repeat business and referrals. Partner with senior leadership to define the strategy, capabilities, and market positioning of the diligence business as it grows. Provide authoritative guidance on complex diligence matters, supporting consistent quality, sound decision-making, and strong institutional confidence. Requirements: 10+ years of experience in mortgage due diligence, quality control, or capital markets diligence operations. Established relationships with Wall Street institutional investors and a strong professional reputation within the mortgage capital markets industry. Hands-on experience using LoanMac, Lauramac, or comparable third-party loan review and diligence platforms. Deep understanding of mortgage securitization requirements, SEC compliance obligations, and rating agency guidelines. Extensive experience preparing, reviewing, and delivering reliance letters accepted by major institutional investors. Proven ability to manage high-volume, time-sensitive diligence engagements for sophisticated institutional clients. Strong knowledge of mortgage transaction processes and the documentation and quality standards required to support securitization. Exceptional communication and relationship management skills, with the ability to lead client calls, prepare precise written deliverables, and engage confidently with executive stakeholders. Strong judgment, attention to detail, and the ability to remain composed and decisive in complex, high-pressure situations. A high level of commitment, flexibility, and willingness to work demanding hours when required by fast-moving transaction cycles. Strategic thinking and a collaborative approach, with the ability to contribute to business development and operational improvements. Benefits: Annual salary: $175,000–$180,000 USD. Flexible work approach, allowing employees to work from home, an office, or another suitable location. Paid time off as needed. Comprehensive insurance coverage. 401(k) retirement plan with company matching. Stock option grants. Employee stock purchase plan. Employee ownership opportunities, allowing team members to share in the company's growth.