Digital Product Enablement Specialist

Accountabilities: Create, organize, update, and maintain digital product enablement resources, including demo recordings, knowledge-base content, training materials, and related digital assets. Support product demonstrations and enablement sessions by preparing content, coordinating logistics, learning from experienced presenters, and progressively presenting portions of demonstrations to internal and external audiences. Maintain structured content repositories and version control using SharePoint or comparable tools, ensuring teams can quickly identify and access current materials. Support RFP and sales-enablement activities by drafting, updating, organizing, and coordinating digital product responses with relevant stakeholders. Gather feedback from internal teams and identify recurring questions, content gaps, and opportunities to improve enablement resources. Recommend and implement improvements that enhance content quality, usability, consistency, accessibility, and efficiency. Coordinate contributions from multiple stakeholders and turn product information into clear, reusable business content. Help strengthen repeatable processes for digital product enablement and contribute to a consistent client-facing experience. Requirements Experience in a client-facing, business-support, client-success, sales-enablement, product-enablement, customer-support, operations-enablement, or related environment. Demonstrated experience creating, organizing, and maintaining demo materials, training resources, knowledge-base content, or other enablement documentation. Strong organizational skills, with the ability to manage multiple content items, track updates, maintain documentation, and apply effective version-control practices. Excellent written and verbal communication skills, including the ability to explain digital or technical product information in clear, user-friendly language. Strong attention to detail and a commitment to maintaining accurate information, consistent formatting, and reliable documentation. Comfortable working with Microsoft Office and willing to learn or use SharePoint and similar content-management platforms. Ability to collaborate effectively with multiple stakeholders and coordinate information from different teams. Client-focused, curious, proactive, and comfortable learning new digital products and processes. Preferred experience supporting product demonstrations, client presentations, RFP responses, or sales-enablement activities. Familiarity with client portals, workflow technologies, digital products, or customer-facing platforms is an advantage. Presentation skills or a strong interest in developing demo and client-facing presentation capabilities over time is desirable. Ability to provide clear examples of improving content organization, version control, stakeholder collaboration, demonstrations, RFP support, or repeatable enablement processes. Benefits Remote position in Canada , offering flexibility in where and how you work. Base salary of $66,600–$86,000 CAD annually , with the final offer depending on qualifications, skills, experience, internal equity, location, and market considerations. Eligibility for annual incentive programs , including bonuses, commissions, or other applicable incentive compensation. Comprehensive health and welfare benefits for eligible roles. Benefits designed to support employee and family wellbeing. Paid time off , including vacation, sick leave, and holidays, for eligible roles. Potential tuition reimbursement and retirement savings plans . A culture centered on innovation, empowerment, accountability, and informed decision-making. Opportunities for professional development and growth within a global, technology-enabled mobility environment. A diverse and inclusive workplace with support for disability-related accommodations throughout the recruitment process. Opportunities to collaborate with teams across multiple functions and develop expertise in digital product enablement, client engagement, and product demonstrations.