Business Development Representative, IRE

Accountabilities: Respond to and qualify inbound leads through phone, live chat, email, and SMS. Conduct discovery conversations to understand prospects' businesses, current solutions, needs, interests, and purchasing considerations. Develop strong knowledge of the available home inspection software platforms and broader product offerings to identify suitable solutions. Convert qualified prospects into Account Executive opportunities through live transfers, booked demonstrations, or scheduled sales calls. Conduct targeted outbound outreach and follow up with previously engaged prospects and high-quality re-engagement lists. Build rapport with prospective customers and establish clear, appropriate next steps based on their needs and level of interest. Maintain accurate prospect activity, qualification information, notes, and follow-up actions in Salesforce or the applicable CRM. Consistently work toward individual and team objectives related to lead response time, conversion, qualified opportunities, and outbound activity. Collaborate with Account Executives and other sales stakeholders to ensure qualified opportunities are transferred effectively. Adapt sales approaches and follow-up strategies based on customer responses, team guidance, and changing business priorities. Requirements 1–3 years of experience in business development, sales development, inside sales, or another customer-facing role. Previous experience selling to or supporting small and medium-sized businesses is preferred. Native-level spoken and written English, with the ability to confidently manage fast-paced and unscripted customer conversations. Strong listening and discovery skills, with the ability to quickly establish rapport and understand customer needs. Demonstrated ability to communicate clearly and professionally in English, both verbally and in writing. Self-motivated, organized, and capable of balancing real-time inbound conversations with proactive follow-up activities. Comfortable learning multiple software products and translating product capabilities into relevant customer solutions. Goal-oriented mindset and motivation to work against measurable sales and conversion targets. Coachable and adaptable, with the ability to perform effectively in a fast-paced and evolving environment. Experience using Salesforce or another CRM platform is preferred. Previous experience working with U.S.-based business teams is preferred. Ability to work full-time with ongoing overlap with U.S. Eastern Time business hours, corresponding approximately to 7:30 PM–3:30 AM IST . Reliable home working environment with a quiet workspace and internet connection of at least 30 Mbps download / 10 Mbps upload . Benefits Annual salary range of INR 600,000–840,000 , depending on experience, skills, knowledge, market alignment, and location. Eligibility for sales incentives, subject to applicable program guidelines and approvals. Remote work arrangement. Medical insurance. Accident insurance. Retirement benefits. Night shift allowance in line with applicable company policy. 12 company-paid holidays. 2 flexible holidays. Privilege/earned leave. Casual and sick leave. Paid maternity and paternity leave. Wellness programs and regular wellness activities. Opportunity to work with an international team and U.S.-based business stakeholders. Inclusive work environment focused on diverse perspectives, collaboration, ownership, and professional growth.