AVP, Senior Product Manager - Agentic Workflows

Accountabilities: Partner directly with business teams to understand workflows, identify operational challenges, and uncover opportunities for AI-enabled automation. Regularly engage with users at offices and field locations to observe processes, gather insights, and validate product opportunities. Translate business needs into clear product requirements and maintain a prioritized backlog of AI workflow initiatives. Design, build, test, and iterate AI-powered workflow prototypes using modern AI tools, development platforms, and techniques. Present prototypes and proposed solutions to stakeholders, gather feedback, and continuously refine workflows based on user needs and business outcomes. Lead products through the lifecycle from discovery and solution design through implementation, production deployment, adoption, and optimization. Collaborate with engineering, Site Reliability Engineering, information security, legal, procurement, and other teams to transition successful prototypes into production-ready solutions. Define, monitor, and communicate key performance indicators covering adoption, operational efficiency, quality improvements, and overall business impact. Maintain comprehensive workflow documentation, evaluation records, and audit artifacts to support governance and scalable AI development. Communicate priorities, project progress, risks, outcomes, and business value to stakeholders and executive leadership. Identify reusable solutions and opportunities to strengthen AI product capabilities across business functions. Contribute to improved product development practices and share knowledge, lessons learned, and effective approaches across teams. Manage multiple priorities while maintaining strong execution, documentation, and stakeholder alignment. Perform additional responsibilities as required. Requirements Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related field, or an equivalent combination of education and professional experience. 8+ years of product management experience with a demonstrated track record of delivering AI, machine learning, or intelligent automation solutions into production. Experience managing products across the full lifecycle, including discovery, solution design, implementation, launch, adoption, and ongoing improvement. Proven experience collaborating with software engineering teams and translating business requirements into practical technical requirements. Strong knowledge of AI technologies, including large language models, prompt engineering, retrieval-augmented generation, and agentic workflows. Hands-on ability to independently prototype AI-enabled solutions using modern AI development tools and platforms. Strong product management, analytical, and problem-solving skills, with the ability to translate complex business challenges into scalable technology solutions. Excellent written and verbal communication skills, with the ability to explain complex concepts to both technical and non-technical audiences. Strong collaboration, influencing, and relationship-building skills across business and technology teams. Ability to operate effectively in a fast-paced environment, manage competing priorities, and maintain high standards of quality and documentation. Experience in commercial real estate, mortgage finance, financial services, or another regulated industry is preferred. Familiarity with developer tools and technologies such as Git, GitHub/GitLab, Python, JSON, YAML, and Markdown is preferred. Demonstrated ownership, curiosity, adaptability, and willingness to learn new processes and technologies. Professional, respectful, thoughtful, and collaborative approach when working with colleagues and stakeholders. Willingness and ability to travel regularly to offices and field locations within the United States. Benefits Remote work opportunity within the United States, with regular travel to offices and field locations. Comprehensive medical, dental, and vision benefits. Medical payroll deductions subsidized by up to 83%, subject to eligibility. 401(k) plan with company matching. Pre-tax transit and commuting benefits. Health and wellness program with resources and opportunities to earn cash rewards. Paid maternity, parental, and other qualifying family leave programs. Company-paid life insurance and short- and long-term disability coverage. Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts. Career development and professional growth opportunities. Volunteer hours and donation-matching programs. Opportunity to work on practical applications of AI, intelligent automation, and agentic workflows. Collaborative environment focused on innovation, professional development, and cross-functional partnership.