Associate - Operations

About the Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities.At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big. About the Role We are looking for a detail-oriented, proactive, and operations-driven professional to join our team. As a Associate – Operations. You’ll lead initiatives to design and optimize inventory handling, and order processing flows to improve seller efficiency, while ensuring compliance with quality standards. You’ll collaborate closely with central Control Tower & Process Excellence teams to enhance performance and pickup success. In addition, you’ll lead efforts in workforce productivity, training programs, and engagement strategies to build a high-performing and retained team. What you will do :: Oversee daily seller side operations to ensure timely and accurate pickup for optimum customer order fulfillment at targeted service levels. Design, implement, and optimize material handling, and purchase order fulfillment processes to enhance efficiency and throughput. Ensure strict adherence to quality and compliance standards across all processing centers. Drive operational excellence to meet customer delivery timelines and improve delivery success rates. Identify and implement cost optimization initiatives to improve overall operational efficiency and profitability. Train, monitor, and enhance the productivity of seller personnel through structured programs and KPIs. What you will need: 1-3 years of overall experience with at least 1+ years in leading teams. Experience with startups and fast-paced environments is an added advantage. Experience of using Microsoft excel to analyze data and build POV. Demonstrated ability to think strategically and tactically. Deep understanding of business and customers. Excellent verbal and written communication skills. Proven ability to lead team and manage relevant stakeholders.