Senior Manager, Strategy & Operations (Individual Contributor)

*For Pooling Purposes* What You'll Do Lead High-Impact Strategic Initiatives Own and drive enterprise-level projects that address critical business priorities and growth opportunities. Partner with senior stakeholders to define objectives, develop execution plans, manage risks, and drive successful outcomes. Evaluate strategic opportunities through business case development, scenario modeling, and financial analysis. Shape Executive Decision-Making Translate complex business problems into structured analyses and actionable recommendations. Develop executive-ready presentations and insights that influence key business decisions. Serve as a thought partner to leaders on operational, financial, and strategic priorities. Drive Operational Excellence Identify performance gaps, operational inefficiencies, and improvement opportunities across the business. Recommend and support initiatives that optimize productivity, customer outcomes, and financial performance. Establish measurement frameworks to monitor results and ensure sustainable impact. Deliver Advanced Analytics & Business Insights Build forecasting models, performance analyses, and strategic planning tools. Design dashboards and reporting frameworks that provide visibility into key business drivers and organizational performance. Conduct deep-dive analyses to support planning, budgeting, growth, and transformation initiatives. Lead Ambiguous, Business-Critical Work Tackle complex and time-sensitive business issues with limited direction. Prioritize competing demands while maintaining focus on the highest-value opportunities. Function as an independent strategic leader capable of influencing outcomes without direct authority. What We're Looking For Strategic Thinking & Business Acumen You quickly understand business models, market dynamics, operational drivers, and financial performance indicators, enabling you to identify opportunities and solve high-value business problems. Executive Presence & Communication You can distill complex analyses into concise, compelling insights and effectively communicate with senior leadership and cross-functional stakeholders. Structured Problem Solving You bring a consulting-style approach to addressing ambiguity, breaking down complex challenges, and developing practical recommendations. Results Orientation You operate with a strong sense of ownership, balancing strategic thinking with execution discipline to deliver measurable business outcomes. Qualifications Bachelor’s degree in an analytical discipline such as finance, economics, engineering, or mathematics. 8+ years of progressive experience in Strategy, Operations, Management Consulting, Corporate Planning, Investment Banking, Business Transformation, Analytics, or related fields. Experience leading enterprise-level strategic initiatives with cross-functional stakeholders. Strong financial, operational, and analytical modeling capabilities. Advanced analytical and Excel modeling skills; SQL, Python, or R proficiency is a plus. Advanced proficiency in Excel and data analysis tools. Proven ability to influence senior leaders and drive outcomes in matrixed organizations. Strong project management, prioritization, and stakeholder management skills. Exceptional written and verbal communication skills with experience presenting to executive audiences. Why Join Sutherland? This is an opportunity to work directly on high-priority business challenges, influence strategic decisions, and create lasting impact across the organization. You'll partner with senior leaders, solve complex problems, and help shape the future direction of a global organization while advancing your career in a highly visible strategic role. If you're passionate about combining strategy, analytics, and business leadership to drive meaningful results, we encourage you to apply.