Assistente Fiscal II

Accountabilities: Provide proactive customer support on tax-related matters, answering questions and clarifying fiscal procedures through WhatsApp and email. Conduct virtual meetings with clients via Google Meet to discuss tax topics, requirements, and relevant accounting or fiscal issues. Manage an assigned portfolio of clients, maintaining organized and responsive relationships. Execute fiscal activities, including tax declarations and tax calculations, with accuracy and attention to applicable requirements. Explain technical tax matters clearly to clients and provide practical guidance when addressing questions or issues. Collaborate with colleagues to ensure consistent service delivery and effective resolution of client needs. Contribute to process improvements and the adoption of technology and AI tools within fiscal activities. Requirements Completed higher education degree in Accounting Sciences (Ciências Contábeis). Previous experience working in an accounting firm, with practical exposure to fiscal routines and client portfolios. Experience in customer service or client-facing activities, with strong written and verbal communication skills. Knowledge of tax declarations, tax calculations, and general fiscal processes. Strong ability to communicate, explain technical subjects, and constructively argue or defend recommendations when necessary. Proactive and resilient mindset, with a genuine interest in professional development and continuous learning. Comfortable working with technology and familiar with processes and emerging tools, including an interest in Artificial Intelligence. Ability to work collaboratively while maintaining a high degree of autonomy and self-management in a fully remote environment. Benefits Fully remote work from anywhere in Brazil. Salary of R$ 2,497.90 . 42.5-hour workweek, Monday through Friday. Home-office allowance of R$ 250.00 . Meal allowance of R$ 41.00 . National Bradesco II health insurance. SulAmérica life insurance. Birthday day off and year-end day off. Wellhub access. Onhappy discounts on travel and accommodation. Access to Único Skill, offering courses, degree programs, language learning, and other educational opportunities. Environment focused on innovation, collaboration, learning, and professional growth.