Analista de Sistemas Pleno

Accountabilities: Analyze business processes and translate requirements into system rules, workflows, and technical specifications. Build and customize workflows, automations, and solutions within the ServiceNow platform. Develop and monitor integrations between ServiceNow and other systems using SOAP and REST technologies. Model data, entities, and relationships based on business processes and operational requirements. Identify opportunities for automation and integration, proposing scalable and creative solutions to business challenges. Contribute to initiatives involving portals, mobile applications, chatbots, and other technology solutions. Collaborate with internal teams, partners, and suppliers, maintaining clear communication and high-quality technical documentation. Stay current with relevant technologies and practices while contributing proactively to a collaborative, multidisciplinary environment. Requirements Previous experience analyzing, specifying, and customizing business workflows and processes. Knowledge of development in low-code platforms and solid programming logic. Working knowledge of JavaScript. Familiarity with system integrations using SOAP and REST APIs. Ability to model data, entities, and relationships based on business processes. Strong written and verbal communication skills, particularly for producing and maintaining technical documentation. Proactive and curious mindset, with autonomy and willingness to continuously learn. Creativity and structured problem-solving skills when addressing technical and business challenges. Ability to collaborate effectively with different stakeholders and work in a multidisciplinary environment. Benefits Fully remote work model with flexibility in working hours and location. Meal/food allowance. Flexible benefits through Flash Card. Profit-sharing program (PLR). Health and dental insurance. Life insurance. Wellhub/Gympass. Online access to psychological and nutrition consultations through Psicologia Viva. Extended parental leave of up to 6 months for mothers and 20 days for fathers. SESC partnership with access to programs in education, health, culture, leisure, and assistance. Birthday Day Off. Access to professional development courses through UCA. Language learning through the AIA language academy. Leadership development program. Women's mentoring program. Discounts on undergraduate and postgraduate courses. Transportation allowance for applicable hybrid or on-site positions.