Staff MarTech Manager

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

As the Lead for Robinhood's Marketing Technology team, you'll set the technical direction for a world class Marketing Technology stack and help grow the team that builds it. Our mission is to enhance, build and transform systems for the global Marketing organization, in partnership with product and engineering. We are building a best-in-class, privacy-first MarTech stack from the ground up. Performance marketers, lifecycle marketers and the global Marketing organization are our customers. They rely on us to drive KPIs across Acquisition, Activation, Engagement and Retention. You'll turn their needs into scalable technical solutions, working closely with product, engineering, data engineering and data science teams.

As Lead, you will own the architecture and technical roadmap of our MarTech platform, with a particular focus on our composable CDP and reverse ETL ecosystem. You'll make the key design decisions, set the standards the team builds against, and be the go-to partner for stakeholders across Marketing and Engineering. You'll also mentor the Platform Managers on the team, raising the bar for everyone.

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Own the technical vision, architecture and roadmap for our MarTech platform, including our composable CDP and reverse ETL ecosystem. Make and document key design decisions and tradeoffs.
• Design & Build AI first systems to streamline operations across the team.
• Set the standard for how marketing data is modeled, governed and moved between tools. Define the patterns, conventions and best practices the team builds against.
• Partner with Marketing, product, data engineering and data science leaders to translate business goals into scalable, privacy-first technical solutions and a prioritized backlog.
• Lead the design and delivery of complex integrations, custom scripts and pipelines, working with data engineering and 3rd party solutions teams.
• Be accountable for the accuracy, uptime, reliability and observability of our martech integrations. Establish monitoring, alerting and incident response practices, and lead root-cause analysis on platform issues.
• Mentor and coach Platform Managers on the team to help grow their skills.
• Raise the team’s technical bar: quality and rigor around measurement, rollouts. 
• Evaluate new MarTech tools and vendors, and advise leadership on build vs. buy decisions.

What you bring

• 7+ years of professional experience in marketing technology, including 2+ years in a lead or senior individual contributor role.
• Deep hands-on experience designing and operating data integrations, pipelines or customer data platforms at scale.
• A track record of mentoring and developing other technical team members, and of leading projects through technical design reviews.
• Sound understanding of data privacy, governance and security practices for customer data.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts and tradeoffs to both technical and non-technical stakeholders, including senior leadership.
• Thrives in a fast-paced environment with a bias towards action and strong ownership.

What we offer

• Challenging, high-impact work to grow your career.
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. 
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more.
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.