AML Investigations Manager

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. 

The Financial Crimes Investigations team protects Robinhood and its customers by detecting, investigating, and reporting potentially suspicious activity across our brokerage and crypto products. The team partners closely with Compliance, Legal, Product, Risk, and Engineering to strengthen controls and meet regulatory obligations. We focus on thorough investigations, clear documentation, and continuous process improvement to reduce financial crime risk. Our work directly supports regulatory compliance and customer trust.

As a Crypto AML Investigator, you will conduct complex investigations involving cryptocurrency transactions, brokerage accounts, and cash movement. You will analyze blockchain activity using industry-standard analytics tools, evaluate customer behavior across Robinhood entities, and prepare Suspicious Activity Reports (SARs) that meet regulatory requirements. You will manage investigations from initial alert through final decision and documentation, while identifying trends and control enhancements that strengthen our monitoring program. Your analysis will contribute directly to meeting Bank Secrecy Act (BSA) and anti-money laundering (AML) obligations.

This role is based in our New York, NY; Denver, CO; or Westlake, TX office(s)office(s), with in-person attendance expected at least [3/4/5] days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. 

What you’ll do

• Conduct investigations into potentially suspicious activity across cryptocurrency products, brokerage accounts, and fiat transactions generated from transaction monitoring systems, referrals, or external inquiries.
• Analyze blockchain transactions using tools such as Chainalysis, TRM, or similar platforms to trace fund flows and identify indicators of money laundering or other financial crimes.
• Review customer activity across Robinhood Financial, Robinhood Securities, Robinhood Crypto, and Robinhood Money to assess risk and determine appropriate case outcomes.
• Draft clear, well-supported Suspicious Activity Reports (SARs) that meet regulatory standards and internal quality benchmarks.
• Manage the full lifecycle of investigations, including alert review, evidence gathering, decisioning, documentation, and case closure.
• Contribute to process improvements by identifying trends, control gaps, or tooling enhancements that improve investigative quality and efficiency.

What you bring

• 2+ years of AML investigation experience within a broker-dealer, cryptocurrency firm, fintech company, or financial institution, including SAR drafting.
• Hands-on experience analyzing cryptocurrency transactions and using blockchain analytics platforms (e.g., Chainalysis, TRM, or similar tools).
• Preference for those with course certifications from Chainalysis or TRM 
• Experience working across both fiat and crypto product environments
• Strong understanding of BSA/AML regulatory requirements, particularly as they relate to virtual currencies and digital asset platforms.
• Ability to evaluate large data sets, document findings clearly, and make defensible risk-based decisions.
• Bachelor’s degree in Criminal Justice, Finance, Economics, or a related field, or equivalent practical experience.
• Preference for those with ACAMS certification or Certified Fraud Examiner (CFE) designation.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds.
• Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. 
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.