Site Reliability Engineer

Get to Know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box, we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

The Engineering Opportunity

We are looking for a Site Reliability Engineer II to join Okta’s Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely.

This role is ideal for a Site Reliability Engineer who is passionate about solving technical challenges, building automation, and maintaining the reliability of production systems. You will serve as a key technical contributor within the EPG SRE organization, collaborating closely with software engineers and senior SREs to support and improve world-class cloud services.

The ideal candidate aligns with the philosophy of “if you have to do it more than once, automate it” and possesses a strong drive for continuous learning, operational stability, and software engineering.

What You’ll Be Doing

Reliability & Operations

• Support and Maintain: Assist in operating large-scale cloud infrastructure and production services, focusing on deployment, maintenance, and day-to-day health.
• On-Call Rotation: Participate in an SRE on-call rotation supporting highly available customer-facing systems.

• Incident Response: Contribute to incident response efforts, assist in troubleshooting, and participate in post-incident reviews to identify systemic fixes.
• Service Metrics: Monitor and help maintain Service Level Indicators (SLIs) and Service Level Objectives (SLOs), raising awareness when error budgets are threatened.
• Observability: Implement and configure observability configurations using metrics, logging, tracing, dashboards, and alerting patterns established by the team.

Engineering & Automation

• Automation Development: Develop software, tools, and infrastructure-as-code updates using Go, Python, Terraform, and related technologies.
• Toil Reduction: Identify opportunities to eliminate operational toil through automation and self-service tooling.
• CI/CD & GitOps: Utilize and maintain CI/CD pipelines and GitOps workflows to ensure safe, repeatable deployment of infrastructure and services.
• Platform Alignment: Collaborate with engineering teams to migrate and integrate existing workloads into modern platform capabilities.

Collaboration & Execution

• Project Execution: Execute assigned technical tasks and sub-projects from design through to production rollout with guidance from senior SREs.
• Knowledge Sharing: Document operational procedures, runbooks, and share technical knowledge within the team.
• Standard Adherence: Actively follow and adopt operational best practices, security standards, and reliability principles.

Innovation

• Modern Tooling: Learn and apply modern operational techniques—including AI-assisted tools—to increase daily productivity, accelerate troubleshooting, and simplify automation workflows.

Our Tech Stack

What We Are Looking For

Technical Excellence

• Cloud Operations: Hands-on experience operating production services in AWS and/or GCP environments.
• Kubernetes Foundation: Solid, practical understanding of Kubernetes, container runtimes, and troubleshooting application workloads.
• Infrastructure as Code: Experience using Terraform and Helm to provision and manage cloud resources.
• Programming Skills: Proficiency in software development using Golang and/or Python.
• Networking Basics: Good understanding of cloud networking fundamentals, including DNS, load balancing, HTTPS/TLS, and basic traffic routing.
• Data Platforms: Familiarity operating and querying distributed data stores (e.g., PostgreSQL, Redis, OpenSearch).
• Observability: Hands-on experience configuring metrics, alerts, and dashboards on platforms like Datadog or Splunk.

Operational Excellence

• Production Experience: Experience supporting customer-facing production systems.
• Problem Solving: Proven ability to logically troubleshoot complex infrastructure and application issues.
• Reliability Concepts: Understanding of fundamental SRE concepts, such as SLOs, SLA boundaries, and blameless post-mortem cultures.
• Continuous Integration: Familiarity with modern CI/CD pipelines and automated deployment strategies.

Security & Compliance

• Cloud Security: Basic understanding of cloud security fundamentals, including Identity & Access Management (IAM) and secure secrets management.

Professional & Team Skills

• Strong Collaboration: Excellent communication and collaboration skills to work effectively with globally distributed engineering teams.
• Growth Mindset: High motivation to learn from senior engineers, accept technical feedback, and continually grow technical capabilities.
• Execution Focus: Proven ability to deliver assigned tasks on time while maintaining work quality.

Preferred Qualifications

• Experience working with SaaS platforms.
• Experience deploying microservices in containerized environments.
• Familiarity with GitOps workflows and ArgoCD.
• Interest in exploring AI-assisted workflows or modern developer productivity tools.

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