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Senior Onboarding Specialist

Zenoti

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230 open onboarding roles across 88 companies are on ApplySarthi right now, most of them in Bengaluru (9), Delhi NCR (8), Hyderabad (7).

What onboarding roles keep asking for: SaaS (19%), Stakeholder management (18%), Customer success (14%), Excel (12%) — counted across their open postings here.

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Zenoti has 49 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for onboarding roles keep coming back to SaaS, Stakeholder management, Customer success, Excel. Practise those questions before you sit with Zenoti.

Questions you are likely to be asked

  1. Why do you want to join Zenoti?
  2. What is your experience with CRM? Tell me one thing you learned the hard way.
  3. Tell me about a problem you solved at work that you are proud of.
  4. Tell me about a time you disagreed with your manager. What happened?
  5. Where do you want to be in three years?

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Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

 

 

 

Zenoti is seeking an Implementation Specialist  to support our customers in successfully adopting and optimising our software platform.

As a product expert and trusted advisor, you will guide businesses through every step of the implementation process—from technical setup to training—ensuring a seamless and impactful experience.

Key Responsibilities

  • Understand client needs and design tailored solutions using Zenoti.
  • Lead product demos, training sessions, and solution reviews with a strong business impact.
  • Configure and optimize the platform according to each client’s specific workflows.
  • Anticipate risks and ensure smooth project rollouts.
  • Provide high-level technical support and troubleshoot customer issues efficiently.
  • Work closely with internal teams to improve product features and integrations.
  • Stay up to date with new Zenoti features and industry trends.
  • Manage multiple projects simultaneously, ensuring compliance with SLAs and KPIs.

What We're Looking For

  • Fluency in English and French preferred
  • 4 to 8 years of experience in enterprise software implementation and support.
  • Strong technical knowledge in APIs, cloud solutions, and data migration.
  • Proven experience deploying software at scale and working with enterprise clients.
  • Excellent communication, presentation, and client training skills.
  • Ability to manage multiple projects and work across distributed teams.
  • Strong analytical thinking and problem-solving skills.
  • Bonus points for knowledge of HTML, JavaScript, JIRA, or experience in the wellness/spa industry.

Why Join Zenoti?

  • Be part of a fast-growing, innovative company.
  • Enjoy attractive salary and benefits.
  • Grow your career in an international environment.
  • Collaborate with a diverse, dynamic, and passionate team.

Ready to be part of Zenoti’s journey?
Apply now and join us in transforming the wellness industry with cutting-edge technology and meaningful impact.

 

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Listed on greenhouse · posted 2026-08-27. ApplySarthi collects openings and links to application pages; the role is advertised by Zenoti, not by us.