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Senior Product Support Specialist

Zenoti

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7,006 open product roles across 707 companies are on ApplySarthi right now, most of them in Bengaluru (312), Hyderabad (97), Delhi NCR (67).

What product roles keep asking for: Product management (37%), SaaS (13%) — counted across their open postings here.

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Zenoti has 49 open roles listed here.

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Preparing for this interview

Interviews for product roles keep coming back to Product management, SaaS. Practise those questions before you sit with Zenoti.

Questions you are likely to be asked

  1. Why do you want to join Zenoti?
  2. What is your experience with CRM? Tell me one thing you learned the hard way.
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

 

 

Requirements

What's the Opportunity?

We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.

What Will I be doing?

 

What Skills do I need?

 

Why Zenoti?

  • Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
  • Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
  • Attractive compensation. 
  • Medical coverage for yourself and your immediate family. 
  • Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
  • Regular social activities, and opportunities to give back through social work and community initiatives.

 

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Listed on greenhouse · posted 2026-01-06. ApplySarthi collects openings and links to application pages; the role is advertised by Zenoti, not by us.