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Senior Implementation Project Manager (New York, San Francisco, Chicago)

Kalepa

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This role on the market

462 open implementation roles across 163 companies are on ApplySarthi right now, most of them in Bengaluru (15), Pune (14), Hyderabad (12).

What implementation roles keep asking for: Stakeholder management (24%), Customer success (21%), SaaS (21%), SQL (13%), AWS (13%), Excel (13%) — counted across their open postings here.

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Kalepa has 20 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for implementation roles keep coming back to Stakeholder management, Customer success, SaaS, SQL. Practise those questions before you sit with Kalepa.

Questions you are likely to be asked

  1. Why do you want to join Kalepa?
  2. What is your experience with SaaS? Tell me one thing you learned the hard way.
  3. How would you improve a product you use every day?
  4. Tell me about a product decision you made with incomplete data.
  5. How do you decide what goes into the next release and what waits?

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About Kalepa:

Insurance is a $7T global industry built on professional labor: underwriting, claims, pricing, operations, and distribution. Kalepa is building AI that can perform that work.

We create professional-grade AI systems for insurers: software that can read, reason, decide, and act inside real workflows and operate over long-time horizons. Kalepa begins by augmenting professionals with the tools to succeed at their jobs. That earns us the right to learn from real decisions, capture decision traces, and automate what can be automated successfully over time.

Our products are already in production with leading insurers, driving measurable outcomes and expanding across functions. The opportunity is far broader than any single workflow: to build the AI operating system for decision-making across insurance. For people who want to work on AI that matters, in a sector where correctness, trust, and real-world impact count, Kalepa is just getting started.

Kalepa is backed by leading investors such as IA Ventures and Inspired Capital, and our team brings experience from Meta, Palantir, Block, Affirm, Google, Amazon, McKinsey, Mastercard, and Uber.

Our Values (This is important):

Our culture is shaped by everyday decisions. Our values help us make them thoughtfully and consistently, especially when tradeoffs are difficult. We learn from mistakes so our good decisions outweigh our bad ones and their benefits compound over time.

  • Excellence - We take pride in our craft and expect excellent outcomes in everything we do. We set high standards, verify our work, and own the result. We make deliberate tradeoffs, including rethinking an approach, redoing work, or investing more time.
  • Pursuit of the Truth - We seek the truth, even when it is uncomfortable. We question assumptions, give candid feedback, and change our minds when evidence warrants it. We work with customers to understand their challenges and what solving them requires.
  • Ensuring Customer Success - We take responsibility for delivering results that matter to our customers. We measure success through improvements in their growth, profitability, and efficiency. We challenge our approach and customers’ requests when necessary, remaining accountable for the outcome.
  • First Principles Thinking - We reason from a problem’s underlying facts, objectives, and constraints. We distinguish what is necessary from what is familiar and question assumptions that limit possible solutions. We test our reasoning against reality and address root causes with approaches that scale without unnecessary complexity.

In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon | 2025 - Cartagena | 2026 - Tbilisi).

Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere. 

About the role: 

Salary range: $140K - $170K USD*

Kalepa is looking for an experienced Enterprise SaaS/AI Implementation Project Manager to help build the Global Project Management practice at Kalepa. The Implementation Project Manager (IPM) will be responsible for the implementation of Kalepa’s Strategic clients, supporting a Cross-Functional team of both internal & external stakeholders to deliver Kalepa’s AI platform on time/budget, and help build our team’s Project Processes as we continue to expand. The IPM has business and solutions foresight and is an authority at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution. This is a strategic and highly visible role, with the IPM partnering with both external and internal teams, including Sales, Sales Engineering, Client Success, Product, Engineering, and C-suites.

What you'll do: 

About you:

What you’ll get

*The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range. 

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Listed on greenhouse · posted 2026-03-10. ApplySarthi collects openings and links to application pages; the role is advertised by Kalepa, not by us.