Senior Implementation Project Manager (New York, San Francisco, Chicago)
Kalepa
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
462 open implementation roles across 163 companies are on ApplySarthi right now, most of them in Bengaluru (15), Pune (14), Hyderabad (12).
- Data Center Project Manager, Critical Project ImplementationAmazon
- Global Banking - Payments Client Onboarding (Implementation Manager) AssociateJPMorgan
- Enterprise Implementation ManagerCoursera
- Technical Implementation AnalystERGO NEXT Insurance
- Implementation EngineerAdyen
What implementation roles keep asking for: Stakeholder management (24%), Customer success (21%), SaaS (21%), SQL (13%), AWS (13%), Excel (13%) — counted across their open postings here.
Customer success jobs · SaaS jobs
Kalepa has 20 open roles listed here.
- Staff Applied AI Engineer - Kalepa for Underwriting
- Business Development Representative
- Director of Engineering - Kalepa for Underwriting
- Senior Backend Software Engineer - Kalepa for Operations
- Technical Support Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for implementation roles keep coming back to Stakeholder management, Customer success, SaaS, SQL. Practise those questions before you sit with Kalepa.
Questions you are likely to be asked
- Why do you want to join Kalepa?
- What is your experience with SaaS? Tell me one thing you learned the hard way.
- How would you improve a product you use every day?
- Tell me about a product decision you made with incomplete data.
- How do you decide what goes into the next release and what waits?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Implementation Project Manager (New York, San Francisco, Chicago) at Kalepa interview free →About Kalepa:
Insurance is a $7T global industry built on professional labor: underwriting, claims, pricing, operations, and distribution. Kalepa is building AI that can perform that work.
We create professional-grade AI systems for insurers: software that can read, reason, decide, and act inside real workflows and operate over long-time horizons. Kalepa begins by augmenting professionals with the tools to succeed at their jobs. That earns us the right to learn from real decisions, capture decision traces, and automate what can be automated successfully over time.
Our products are already in production with leading insurers, driving measurable outcomes and expanding across functions. The opportunity is far broader than any single workflow: to build the AI operating system for decision-making across insurance. For people who want to work on AI that matters, in a sector where correctness, trust, and real-world impact count, Kalepa is just getting started.
Kalepa is backed by leading investors such as IA Ventures and Inspired Capital, and our team brings experience from Meta, Palantir, Block, Affirm, Google, Amazon, McKinsey, Mastercard, and Uber.
Our Values (This is important):
Our culture is shaped by everyday decisions. Our values help us make them thoughtfully and consistently, especially when tradeoffs are difficult. We learn from mistakes so our good decisions outweigh our bad ones and their benefits compound over time.
- Excellence - We take pride in our craft and expect excellent outcomes in everything we do. We set high standards, verify our work, and own the result. We make deliberate tradeoffs, including rethinking an approach, redoing work, or investing more time.
- Pursuit of the Truth - We seek the truth, even when it is uncomfortable. We question assumptions, give candid feedback, and change our minds when evidence warrants it. We work with customers to understand their challenges and what solving them requires.
- Ensuring Customer Success - We take responsibility for delivering results that matter to our customers. We measure success through improvements in their growth, profitability, and efficiency. We challenge our approach and customers’ requests when necessary, remaining accountable for the outcome.
- First Principles Thinking - We reason from a problem’s underlying facts, objectives, and constraints. We distinguish what is necessary from what is familiar and question assumptions that limit possible solutions. We test our reasoning against reality and address root causes with approaches that scale without unnecessary complexity.
In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon | 2025 - Cartagena | 2026 - Tbilisi).
Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere.
About the role:
Salary range: $140K - $170K USD*
Kalepa is looking for an experienced Enterprise SaaS/AI Implementation Project Manager to help build the Global Project Management practice at Kalepa. The Implementation Project Manager (IPM) will be responsible for the implementation of Kalepa’s Strategic clients, supporting a Cross-Functional team of both internal & external stakeholders to deliver Kalepa’s AI platform on time/budget, and help build our team’s Project Processes as we continue to expand. The IPM has business and solutions foresight and is an authority at translating and documenting broad goals and objectives into detailed project plans and processes to drive execution. This is a strategic and highly visible role, with the IPM partnering with both external and internal teams, including Sales, Sales Engineering, Client Success, Product, Engineering, and C-suites.
What you'll do:
- Lead project teams and run the project lifecycle (sales support/scoping, sales to services transition, initiating, planning, implementing, monitoring/controlling, closing)
- Drive the use of project management principles, methodologies, tools, and internal policies and procedures
- Establish and maintain relationships with internal/external executive sponsors, key customers, and project team members
- Translate client requirements, objectives, and goals into a project plan
- Definition & Management of Scope, Schedule, Budget, and Resources of sophisticated projects
- Maintain project plan and other project documents
- Partner closely with Client Success resources to drive the execution of project plan
- Identify and propose changes; change orders, and budget updates & determine impact and drive mitigation plans
- Document lessons learned and recommend process improvements
About you:
- Minimum of 5 years of relevant experience, including 3 years of project management experience
- Professional experience in enterprise-class SaaS/AI software implementations
- Experience with waterfall & agile required
- Proven leadership ability (management not required)
- Outstanding communication, organizational, and time-management skills
- Prior external client-facing experience required
- Understanding of project commercials including SOWs, budgeting, and resourcing
- Professional experience in Insurance, Financial Services, Technology Implementations, or Consulting preferred
- Independent, adaptable and can thrive in a fast-paced environment
- Some travel required
What you’ll get
- Competitive salary (based on experience level).
- Significant equity options package.
- 401(k) plan with employer match (regardless of employee contribution)
- Excellent benefits: 100% covered medical, 100% covered vision and dental for individuals and families, and others
- Work with an ambitious, smart, global, and fun team to transform a $1T global industry.
- 20 days of PTO a year
- Global team offsites (2021 - Playa del Carmen, 2022 - Rome, 2023 - Buenos Aires, 2024 - Lisbon, 2025 - Cartagena)
- Healthy living/gym stipend. Mobile phone bill stipend.
- Continuing education credits.
*The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Director of Engineering - Kalepa for UnderwritingKalepa
- Enterprise Account ExecutiveKalepa
- Field Marketing ManagerKalepa
- Senior Backend Software Engineer - Kalepa for ITKalepa
- Staff Backend Software Engineer - Kalepa for ITKalepa
- Staff Backend Software Engineer - Kalepa for Operations Kalepa
- Strategic Accounts Director (ET/CT US)Kalepa
- Strategic Partnerships ManagerKalepa
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹149 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-03-10. ApplySarthi collects openings and links to application pages; the role is advertised by Kalepa, not by us.