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Senior Education Operations

NICE

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This role on the market

6,009 open operations roles across 639 companies are on ApplySarthi right now, most of them in Bengaluru (205), Hyderabad (144), Mumbai (126).

What operations roles keep asking for: Supply chain (15%), Excel (13%) — counted across their open postings here.

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NICE has 178 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with NICE.

Questions you are likely to be asked

  1. Why do you want to join NICE?
  2. What is your experience with CSS? Tell me one thing you learned the hard way.
  3. Tell me about a time you had to coordinate many teams at once.
  4. Which numbers do you track every day, and why those?
  5. Tell me about a process you made faster or cheaper.

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At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for an LMS Administrator to serve as the subject matter expert for our Cornerstone OnDemand (CSOD) platform. You will own end-to-end LMS administration, ensuring seamless, high-quality learning experiences for employees, customers, and partners while driving efficiency through automation and continuous improvement.

 

How will you make an impact?

Own day-to-day LMS administration, configuration, and system maintenance.

Manage and maintain learning objects (ILT, eLearning, certifications, assessments) and system settings (assignments, approvals, notifications).

Administer user roles, permissions, groups, and access controls.

Provide operational support—troubleshooting issues, handling requests, and managing escalations.

Execute bulk data operations, transcript management, and data governance activities.

Review and test CSOD quarterly releases, ensuring system readiness and quality.

Develop and maintain reports and dashboards to support learning analytics.

Drive process improvements, automation, and AI-enabled enhancements to improve efficiency.

Partner with cross-functional teams (Training, IT, Vendors) to ensure smooth delivery and continuous system optimization.

 

Have you got what it takes?

Required Skills & Experience

4 to 7 years of work experience

Hands-on experience administering Cornerstone OnDemand (CSOD) or similar LMS platforms.

Strong expertise in LMS configuration, content setup, and transcript management.

Solid understanding of learning operations and LMS workflows.

Experience with reporting and analytics tools (Power BI, Tableau, or similar).

Working knowledge of SCORM/API standards, HTML/CSS/JavaScript, and REST APIs.

Strong problem-solving, communication, and stakeholder management skills.

Behavioral Skills

Detail-oriented with a strong focus on data accuracy and quality.

Ability to manage multiple priorities in a fast-paced environment.

Proactive, ownership-driven mindset with a focus on continuous improvement.

Good to have

Experience with automation tools or scripting

Exposure to AI-enabled workflows

Advanced proficiency in Excel and PowerPoint

 

What’s in it for you?

Join a global, market-leading organization where you’ll work with top talent to deliver impactful learning solutions at scale. At NiCE, every day is an opportunity to innovate, learn, and grow

 

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.


Requisition ID: 11644

Reporting into: Tech Manager
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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Listed on greenhouse · posted 2026-08-27. ApplySarthi collects openings and links to application pages; the role is advertised by NICE, not by us.