ApplySarthiSenior Cloud Operations Engineer, Actimize
NICE
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This role on the market
5,998 open operations roles across 633 companies are on ApplySarthi right now, most of them in Bengaluru (206), Hyderabad (144), Mumbai (126).
- Business Operations AssociateBjak
- Business Operations Werkstudent (m/w/d)Aampere
- Head of Delivery OperationsKraken
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- Senior Software Engineer, Engineering OperationsCamunda
What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
AWS jobs · Ansible jobs · IAM jobs · Java jobs
NICE has 178 open roles listed here.
- Senior Cloud Operations Engineer, Actimizepune
- Manager, PreSales Engineering, AI
- Specialist Software Engineerpune
- Lead Customer Success Manager
- Principal Customer Success Manager
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with NICE.
Questions you are likely to be asked
- Why do you want to join NICE?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- Walk me through how code gets from a commit to production where you work.
- Tell me about an outage you handled. What did you learn from it?
- How do you decide what to monitor, and what should wake someone up at night?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Senior Cloud Operations Engineer, Actimize at NICE interview free →At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We’re seeking a skilled and motivated Cloud Operations Engineer to join our fast-paced Application Operations team. This role is ideal for someone passionate about infrastructure, performance optimization, and automation in cloud-native environments. You’ll be working on mission-critical systems deployed across AWS, supporting high-scale applications and collaborating with cross-functional teams to deliver robust solutions.
How will you make an impact?
You’ll be responsible for:
- Production support with hands on with NiCE Actimize product portfolio like AML/IFM or other product or solution.
- Working knowledge in finacial/banking sector on payment related field Zelle Fedwire.
- Knowledge in Dockers/Kubernetes is a plus.
- Building proactive monitoring and alerting services.
- Automating tasks using Ansible, Python, Perl, and other scripting languages.
- Investigating performance and stability issues internally and at client sites.
- Tuning Actimize Platform (AIS and RCM), OS, application servers, and databases for optimal performance.
- Identifying performance bottlenecks and conducting root cause analysis.
- Participating in performance-related design reviews.
- Configuring and optimizing instances and web servers (e.g., adjusting connection limits, request queuing thresholds).
- Providing AWS troubleshooting support across EC2, S3, IAM, ASG, ELB, CFN, VPC, DX, VPN.
- Supporting and implementing infrastructure and application deployments alongside Technical & Operations teams.
- Handling high-severity incidents spanning multiple AWS services.
- Developing scripts and tools to automate AWS resource deployment with minimal manual intervention.
- Driving customer communication during critical events.
- Providing on-call support and working flexibly in a 24x7 shift environment.
Have you got what it takes?
- 4+ years of relevant experience in Infrastructure Operations, or Application Support.
- Strong troubleshooting and problem-solving skills.
- Expertise in performance tuning, root cause analysis, and bottleneck mitigation.
- Hands-on experience managing 2-tier/3-tier applications.
- Proficiency in scripting languages: Ansible, Perl, Python, Ruby, Shell, PowerShell.
- Solid understanding of AWS core services and container orchestration (Kubernetes).
- Experience with databases: SQL, Oracle, Postgres, Cassandra.
- Familiarity with ELK, Splunk, Kafka, and middleware technologies (Tomcat, WebLogic, WebSphere).
- Exposure to APM tools like AppDynamics and Dynatrace.
- Experience in Java performance testing and tuning.
- Collaboration with architecture teams for hardware sizing.
- Strong communication skills, both written and verbal.
Additional Skills Desired
- Cloud and application-level security experience.
- Agile/Sprint development model exposure.
- Experience with incident management tools like OpsGenie, AlertOps, PagerDuty/OpenDuty.
- Troubleshooting Java and database performance issues.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11787
Reporting into: Group Manager
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Listed on greenhouse · posted 2026-09-25. ApplySarthi collects openings and links to application pages; the role is advertised by NICE, not by us.