ApplySarthiSales Engineer, Cognigy
NICE
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This role on the market
Sales Engineer jobs in the United States · Remote Sales Engineer jobs · CSS jobs · HTML jobs · JavaScript jobs · SaaS jobs
NICE has 178 open roles listed here.
- Senior Cloud Operations Engineer, Actimizepune
- Senior Cloud Operations Engineer, Actimizepune
- Manager, PreSales Engineering, AI
- Specialist Software Engineerpune
- Lead Customer Success Manager
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for cognigy roles keep coming back to CSS, HTML, JavaScript, SaaS. Practise those questions before you sit with NICE.
Questions you are likely to be asked
- Why do you want to join NICE?
- What is your experience with JavaScript? Tell me one thing you learned the hard way.
- How do you handle 'your price is too high'?
- How do you find and qualify new leads?
- What is your target, and how did you do against it last quarter?
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Practise the Sales Engineer, Cognigy at NICE interview free →At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
How will you make an impact?
- Lead discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio — including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.
- Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
- Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
- Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.
- Stay sharp on the competitive landscape. Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms.
- Upskill others. Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI
Have you got what it takes?
- 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing complex enterprise software sales
- 7+ years of consulting or customer engagement experience
- 5+ years of contact center experience, with deep familiarity of the CCaaS landscape
- Proven track record delivering best-in-class solutions with strong work examples
Technical Skills
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
- Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
- Experience with enterprise SaaS architecture, APIs, and integrations
- Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools
- Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
Business & Communication Skills
- Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes
- Analytically minded with excellent problem-solving, presentation, and storytelling skills
- Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them
- Skilled at managing multiple priorities and deliverables across concurrent client engagements
Nice to Have
- Bachelor's degree in a related technology field; MBA preferred
- Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10507
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Listed on greenhouse · posted 2026-07-07. ApplySarthi collects openings and links to application pages; the role is advertised by NICE, not by us.