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Merchant Operations Manager - Center Of Excellence

Groupon

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This role on the market

6,139 open operations roles across 494 companies are on ApplySarthi right now, most of them in Bengaluru (206), Hyderabad (149), Mumbai (126).

What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.

Account management jobs · Talent acquisition jobs

Groupon has 22 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Groupon.

Questions you are likely to be asked

  1. Why do you want to join Groupon?
  2. What is your experience with Account management? Tell me one thing you learned the hard way.
  3. Tell me about a time you had to coordinate many teams at once.
  4. Which numbers do you track every day, and why those?
  5. Tell me about a process you made faster or cheaper.

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Practise the Merchant Operations Manager - Center Of Excellence at Groupon interview free →

Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.

 

Groupon is building a Center of Excellence in Bengaluru — and we're looking for Merchant Operations Managers who work at the top of the craft. This isn't a high-volume support desk. As routine work moves to automation, you'll take on the cases that need real judgment: the toughest merchant escalations, the actions too sensitive to leave unchecked, and the fixes that stop problems from coming back. If you own things end-to-end, make sound calls when there's no playbook, and love solving what others escalate — we want to talk to you.

What You'll Do

What You'll Bring

Must Have

Nice to Have

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers

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Listed on greenhouse · posted 2026-09-08. ApplySarthi collects openings and links to application pages; the role is advertised by Groupon, not by us.