ApplySarthiContent Operations Manager - Center Of Excellence
Groupon
Make my CV for this job, freeView job and applyYour CV, rewritten for this role using only your real experience. Sign in with Google and upload your CV. Nothing to install.
Skills named in this job
Read from the description itself, not inferred.
This role on the market
6,016 open operations roles across 644 companies are on ApplySarthi right now, most of them in Bengaluru (205), Hyderabad (140), Mumbai (124).
- Operations Manager, Amazon LogisticsAmazon Japan G.K.
- Operations Manager, Amazon LogisticsAmazon Commercial Services Pty Ltd
- Associate, ML Data Operations, GO-AI OperationsADCI - West Bengal - H29 · kolkata
- Sales & Operations Coordinator, Theatrical Distribution, Germany, Amazon MGM StudiosAmazon Digital Germany GmbH
- Billing Operations LeadJobgether
What operations roles keep asking for: Supply chain (15%), Excel (14%) — counted across their open postings here.
HTML jobs · Talent acquisition jobs
Groupon has 22 open roles listed here.
- Customer Experience Project Manager
- IT SOX Manager
- Engineering Manager, Merchant
- Sales Lead/Manager - Dallas, TX
- Business Developer – German Speaking (Valencia-based)
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel. Practise those questions before you sit with Groupon.
Questions you are likely to be asked
- Why do you want to join Groupon?
- What is your experience with HTML? Tell me one thing you learned the hard way.
- Tell me about a campaign that did not work. What did you learn?
- How do you measure whether your content is working?
- Who is the customer for this company, and how would you reach them?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Content Operations Manager - Center Of Excellence at Groupon interview free →Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.
Groupon is building a Center of Excellence in Bengaluru, and we need Content Operations Managers who own quality end-to-end. AI now writes the first draft — your job is to be the judgment layer that makes it excellent, accurate, and trustworthy. You'll QA AI-generated content, hand-craft the marquee deals that carry the brand, and fix content escalations rather than just flagging them. If you've got a sharp editorial eye, work fluently alongside AI tools, and take ownership all the way to publish — this role is for you.
What You'll Do
- QA and proofread AI-drafted content before it goes live, correcting issues in place
- Give structured feedback that helps our AI content tools improve week over week
- Hand-craft marquee, high-value deals (think Disneyland, Starbucks) end-to-end
- Own content escalations from Sales, Merchant Service, and Customer Service — fix titles, descriptions, images, and fine print directly
- Run the language-quality queue and hold the bar for language standards
- Take on redemption, merchant-service admin, and content-specialist tasks as they consolidate into the team
- Turn recurring content issues into policy, SOP, or AI-prompt improvements
- Help decide which tasks get automated next
- Keep every piece of content on-brand, accurate, and transparent
- Partner across Sales, Merchant Service, Customer Service, Design, and Product
- Track and share quality signals and trends for leadership
What You'll Bring
- Bachelor's degree in Marketing, Communications, Journalism, or a related field; advanced English (C1–C2)
- Proven senior experience in content, editorial, or content QA — high volume, accuracy-focused
- Exceptional editing and proofreading skills with a strong sense of house style
- End-to-end ownership — you fix it, not just flag it
- A root-cause mindset for recurring defects
- Comfort tracking defect types, escalation volume, and turnaround time
- Fluency (or a fast ramp-up) with AI content tools, and willingness to help calibrate them
- Working knowledge of HTML and Markdown; comfort with visual-template changes
- Adaptability in a fast-changing, high-automation environment
Must Have
- Availability aligned with United States shift hours
Nice to Have
- Familiarity with Groupon's markets and deal lifecycle
Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role you’ll be right at home here.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
- Enterprise Account Manager – Things To Do (TTD)Groupon
- Enterprise Business Development Manager - Auto-Services & Home VerticalsGroupon
- Social Media & Influencer Manager, North AmericaGroupon
- Software Development Engineer III — 3PIP Integrations & Inventory SystemsGroupon · bengaluru
- Customer Support Manager - Center Of ExcellenceGroupon · bengaluru
- Merchant Operations Manager - Center Of ExcellenceGroupon · bengaluru
- Enterprise Business Development Manager Health, Beauty & WellnessGroupon
- Business Developer – German Speaking (Valencia-based)Groupon
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on greenhouse · posted 2026-09-08. ApplySarthi collects openings and links to application pages; the role is advertised by Groupon, not by us.