Insurance Director– Insurance Operations Transformation

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting-edge ingenuity is brought to life through its Innovation Labs and award-winning Be Yourself At Work culture and diverse talent.

• We are experts in Banking, Capital Markets, and Wealth and Asset Management.
• We are rapidly expanding our Insurance sector capability.
• We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programmes.
• We are committed to growing our business and hiring the best talent in the market.
• Our focus is on maintaining our agile and entrepreneurial culture.

About the Job

As a Senior Consultant on the Insurance team, you will work in a fast-paced environment, delivering on a range of challenging projects across our insurance practice. We are seeking individuals with a broad range of experience and expertise across the insurance value chain Life, Pensions, Health & Employee Benefits and General Insurance / Property & Casualty. As a Senior Consultant within Capco, you will be working with insurance leads in identifying the strategy and drivers for change and effecting change across business operations and technology. You will be joining a growing team with deep expertise and an exciting set of client engagements with a focus on digital, data and operational transformation.

Responsibilities

• Help deliver end-to-end oversight for specific workstreams and work with a team on the delivery of complex, large-scale initiatives
• Collaborate and develop forward-thinking solutions across various pillars such as technology, people and process for our insurance clients
• Work on transformation projects and process improvement initiatives for multi-national insurers
• Work cross functionally to develop and execute digital transformation strategies to ensure our clients achieve their growth and efficiency objectives
• Support team lead in managing the full lifecycle of work – aligning on deliverable(s), drafting the execution plan, establishing KPIs and driving a scaled agile execution model to completion
• Synthesize market and industry trends into clearly articulated, tailored, and market differentiated client solutions

Requirements

Key requirement for this role is to have a background in Financial Services or Insurance within one or more of these capability areas:

• Insurance strategy with transformation experience
• Digital transformation
• Data strategy, data management, data engineering & data analytics
• Business & finance transformation
• Technology strategy, architecture development and technology transformation

We are looking for exceptional talent with the following:

• 5+ years of relevant experience in the Insurance Industry with a specific focus on digital transformation across Operations, Underwriting, Distribution and/or Claims.
• 3+ years’ experience in one or more of the following areas within Insurance: digital transformation, agile transformation, operational excellence, designing/implementing target operating model
• A strong understanding of the project lifecycle and the ability to employ these concepts in process design, system implementation and the development of client deliverable
• Business analysis experience in insurance capability uplift and digital ways of working.
• Experience working on large scale program initiatives, reporting directly to senior stakeholders and managing multiple teams
• Highly effective relationship management skills, with the ability to find ways of solving or pre-empting problems
• Microsoft office suite (Excel, PowerPoint, Project, Visio, etc.)

WHY CAPCO?

We are expanding our business rapidly across Hong Kong and Asia. You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change.

We offer:

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers – we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness – our culture is a strong, fresh, and invigorating difference from our competitors.

We offer highly competitive benefits, including medical and dental insurance, and a work culture focused on innovation and creation of lasting value for our clients and employees.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

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