AI Transformation Lead – Programme Manager

The Role

Capco Belgium is looking for a Lead AI – PMO / AI Manager to support leading banks and financial services organisations in structuring, managing and delivering their Artificial Intelligence (AI) transformation programmes.

Within our Technology & Engineering Practice, you will work at the intersection of consulting, technology transformation and programme management, helping clients move from AI experimentation to the successful deployment and scaling of solutions that deliver tangible business value.

You will collaborate closely with Business, IT, Data, Innovation, Risk and Compliance teams to define priorities, establish roadmaps and support the adoption of AI solutions across organisations.

You will play a key role in supporting the adoption of AI, including Generative AI and Agentic AI, while embedding responsible AI principles, governance, security, human oversight and measurable value creation into transformation programmes.

As an AI Lead, you will also contribute to coordinating multidisciplinary teams, supporting change management and developing Capco's AI expertise and consulting capabilities.

What You’ll Do

• Lead and coordinate AI transformation programmes, from strategy definition and roadmap development through to deployment and scaling, ensuring effective management of budgets, risks, dependencies and delivery commitments.

• Identify, assess and prioritise AI use cases, including Generative AI and Agentic AI, evaluating business value, technical feasibility, operational impact and adoption requirements.

• Establish effective programme governance, including steering committees, KPIs, value tracking, reporting and decision-making frameworks to support business and technology stakeholders.

• Coordinate multidisciplinary teams across Data, AI Engineering, Architecture, IT, Product, Risk and Compliance to support implementation, integration into business processes and user adoption.

• Embed Responsible AI principles into programme delivery, including security, data privacy, traceability, human oversight, review and escalation mechanisms, while contributing to the development of Capco's AI consulting capabilities.

What We’re Looking For

• Experience managing technology, Data or AI transformation programmes, gained within consulting or complex organisations, ideally in financial services.

• A strong understanding of the Artificial Intelligence ecosystem, including Generative AI and Agentic AI, their business applications, opportunities and challenges associated with enterprise-scale deployment.

• Experience in Programme Management and PMO, including roadmap development, governance frameworks, risk management and business value tracking.

• The ability to collaborate effectively with business and technology stakeholders, engage senior decision-makers and coordinate multidisciplinary teams in complex transformation environments.

• An understanding of Responsible AI, security, compliance and data governance, combined with a practical, outcome-focused approach. You are comfortable working in both French and English within international environments.

Bonus Points For

• Experience deploying or scaling Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) or Agentic AI solutions in enterprise environments.

• Familiarity with Azure AI, AWS Bedrock, Google Cloud Vertex AI or other enterprise AI platforms.

• Knowledge of AI regulatory and governance frameworks, including the EU AI Act, GDPR and financial services regulatory requirements.

• Experience in banking, insurance, capital markets or other regulated industries.

• Experience developing consulting offerings, supporting organisational change or establishing AI Centres of Excellence, AI Governance Frameworks or enterprise AI adoption programmes.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.

• Work in a collaborative, flat, and entrepreneurial consulting culture.

• Access continuous learning, training, and industry certifications.

• Be part of a team shaping the future of digital financial services.

• Help shape the future of digital transformation across FS & Energy.

Benefits

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Competitive Rewards: Company car or mobility budget, net allowances and discretionary bonus.

• Insurance & Protection: Hospitalisation insurance, group insurance and life insurance.

• Everyday Essentials: Mobile phone and subscription, laptop, meal vouchers and eco vouchers.

• Time Off: 20 days of annual leave plus 12 additional ADV/RTT days.

• Continuous Learning: Organised individual learning tracks, with access to leading online skills development platforms, onsite and online teachers, and global experts.

• Flexible Working: A hybrid working environment combining on-site and remote work, supporting a healthy work-life balance.

• Collaborative Culture: A flat, non-hierarchical structure offering opportunities to work with senior partners and directly with clients.

• Inclusive Environment: A diverse, inclusive and meritocratic culture where different perspectives and contributions are valued.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.