Badging Program Manager

Waymo’s cars navigate the world autonomously, but our global security posture is steered by the expertise of professionals like you. Safety is our foundation and is at the heart of everything we do. As a core member of the Global Security team, you will manage the technical infrastructure that protects our people, properties, and physical operations. You will be responsible for the seamless integration of our global security ecosystem, ensuring that disparate platforms—from access control and video to communication and risk-monitoring systems—work in concert.

In this hybrid role, you will report to a Head of Security Systems and Technology.

You will:

• Build, design, and establish Waymo's comprehensive badge program from the ground up, establishing all operational infrastructure, technical provisioning processes, and governance documentation where no prior processes or systems exist.
• Manage end-to-end credentialing operations, including physical and mobile badge provisioning, life-cycle management, and emergency badge deactivations. Maintain physical access control databases, access levels, and role-based access control (RBAC) configurations across global facilities.
• Implement and oversee Visitor Management System (VMS) platforms, visitor badging protocols, and temporary access media.
• Direct badge inventory management, hardware supply logistics, and maintain a strict chain of custody for credential media.
• Conduct regular audits of access permissions, badge usage, and security data in compliance with the Physical Security Data Management Standard and Waymo Access & Badging policies.
• Partner cross-functionally with Security Investigations, Facilities Project Management, and local security integrators to ensure cohesive security technology delivery and seamless security systems operations.

You have:

• Proven experience in physical security operations, physical access control systems (PACS), badging/credentialing software, and visitor management platforms.
• Strong understanding of physical identity & access governance, audit compliance, and data privacy principles.
• Proven ability to manage multi-site credentialing logistics, vendor performance, and cross-functional stakeholder relationships.
• 7+ years of progressive security technology experience in a corporate, or large organization, environment.
• Strong verbal and written communication skills with the ability to influence stakeholders and navigate change in a fast-paced environment.

We prefer:

Travel Requirements:

• This role is expected to travel approximately 5%