Senior Manager, Product Management Technical, External Services, Amazon Connect Customer

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide Basic qualifications: - 5+ years of people management experience - Bachelor's degree in Computer Science or a related field - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience overseeing roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - 9 years of technical product management experience from ideation through launch - 5 years of end to end Applied AI product delivery experience. - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders Preferred: - Experience in successful technology product work from ideation through launch - Experience delivering technology products or services in a high growth environment - Experience shaping business strategy for technical products or services for large enterprises or partners - Experience with cloud native technologies - 10+ years of successful technology products work from ideation through launch experience - 10+ years of product management experience shipping AI/ML-powered products or features at scale, including but not limited to direct exposure to model evaluation, working with applied science teams, system design, or prompt engineering - Familiarity with conversational AI, large language models, or speech/NLU systems, and the ability to translate complex technical constraints into customer-facing product decisions Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually