Senior Global Creator Programs Manager

About UsTwitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together Basic qualifications: - 6+ years of program or project management experience - 6+ years in program management, community operations, or creator/influencer ecosystem roles (or equivalent experience) - A track record of building and scaling programs from early stage to thousands of participants - Experience working across distributed teams, including contractors or vendor relationships across multiple regions - Strong operational skills: you build systems, processes, and workflows that scale, and you partner effectively across Product, Engineering, Marketing, and Partnerships - A data-driven mindset, with comfort using AI and automation tools to improve program efficiency without compromising creator experience - Excellent written and verbal communication: you write effective narratives and present program strategy to Directors and VPs Preferred: - A Twitch enthusiast: you bleed purple! - Experience running cohort-based programs (accelerators, bootcamps, creator programs) and creator onboarding/retention - Familiarity with community platform architecture (Discord, Slack), bots, and automation tools - Fluency with data and PM tooling (Tableau, Mode, Salesforce, Airtable); multilingual or cross-market experience a plus Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Culver City - 115,600.00 - 160,000.00 USD annually USA, CA, IRVINE - 115,600.00 - 160,000.00 USD annually USA, CA, SAN FRANCISCO - 127,200.00 - 185,000.00 USD annually USA, NY, New York - 127,200.00 - 185,000.00 USD annually USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually