ApplySarthi

Ops specialist (French) , JWO Customer Support, CXQO

Amazon

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This role on the market

3,281 open customer roles across 461 companies are on ApplySarthi right now, most of them in Bengaluru (63), Delhi NCR (45), Hyderabad (36).

What customer roles keep asking for: Customer success (32%), SaaS (20%), Account management (18%), Stakeholder management (14%), Excel (14%), CRM (13%), Salesforce (12%) — counted across their open postings here.

AWS jobs

Amazon has 15,111 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management, Stakeholder management. Practise those questions before you sit with Amazon.

Questions you are likely to be asked

  1. Why do you want to join Amazon?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. Tell me about feedback from customers that you passed on to the product team.
  4. How do you explain a technical problem to a customer who is not technical?
  5. Tell me about an angry customer you handled. What did you say?

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As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage Basic qualifications: - 1. Bachelor’s Degree in any domain, preferably tech. 2. Minimum 1 -2 years’ experience in International Voice process 3. Proficiency in speaking/writing/reading French and English Preferred: - Customer Obsession, Strong interpersonal skills, Should be strong in verbal/written communication, Prompt/ Quick thinker, Be Empathetic ,Personable and attentive, Ability to prioritize and multitask Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Listed on amazon · posted 2026-08-31. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.