Manager III, Support Engineer, Amazon Pharmacy Operations
Amazon
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This role on the market
7,864 open operations roles across 873 companies are on ApplySarthi right now, most of them in Bengaluru (246), Hyderabad (156), Mumbai (144).
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What operations roles keep asking for: Supply chain (22%), Excel (18%), Stakeholder management (15%) — counted across their open postings here.
AWS jobs · Python jobs · SQL jobs · ServiceNow jobs
Amazon has 16,715 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with Amazon.
Questions you are likely to be asked
- Why do you want to join Amazon?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the Manager III, Support Engineer, Amazon Pharmacy Operations at Amazon interview free →We are looking for a founding leader to build Amazon Pharmacy’s Support Engineering team in Bengaluru from scratch. You will hire the first engineers, design how the team operates, and decide what gets Basic qualifications: - Bachelor's degree in Computer Science, Computer Engineering or a related technical discipline - · 3+ years of experience managing technical support, support engineering, or operations engineering teams - · 5+ years of experience in technical support, production support, or operations engineering roles - · Experience running 24x7 or multi-shift operations, including rosters, on-call rotations, and escalation processes - · Experience using operational metrics (SLA adherence, MTTR, ticket volume and aging) to drive team performance - · Experience leading incident management and root cause analysis for high-severity issues - · Experience working with engineering teams and external vendors to resolve technical issues - · Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent experience Preferred: - Experience managing engineering teams in an operations environment - · Experience with scripting and automation in Python, SQL, or Bash, and leading teams that automate manual operational work - · Experience with AWS services for monitoring, alarming, and automation - · Experience with IT service management tooling and ticketing workflows, such as SIM, Trouble Ticketing, ServiceNow, or Jira Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. null
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Listed on amazon · posted 2026-11-09. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon, not by us.