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Healthcare Associate (Onsite), Amazon One Medical Customer Care

One Medical

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486 open healthcare roles across 80 companies are on ApplySarthi right now, most of them in Bengaluru (45), Delhi NCR (6), Hyderabad (3).

What healthcare roles keep asking for: AWS (15%) — counted across their open postings here.

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One Medical has 2 open roles listed here.

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Preparing for this interview

Interviews for healthcare roles keep coming back to AWS. Practise those questions before you sit with One Medical.

Questions you are likely to be asked

  1. Why do you want to join One Medical?
  2. What is your experience with Excel? Tell me one thing you learned the hard way.
  3. How do you handle a problem you do not know the answer to?
  4. How do you decide which ticket to work on first?
  5. Tell me about feedback from customers that you passed on to the product team.

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Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient. We deliver care through a national Basic qualifications: - Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment - High school diploma or equivalent - Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint) - At least 6 months of experience working in a contact center OR 1 year of experience in high touch customer or patient facing roles. Preferred: - Experience handling customer escalations - Strong written and verbal communication skills. - Proven problem-solving and multitasking abilities. - Experience using telephony systems like Nice-InContact is a plus. - Familiarity with G Suite and Electronic Health Record systems is a plus. - Preferred experience in healthcare areas such as patient scheduling, registration, medical records, insurance verification, or claims processing. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, AZ, Tempe - 20.00 - 22.00 USD hourly

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Listed on amazon · posted 2026-09-17. ApplySarthi collects openings and links to application pages; the role is advertised by One Medical, not by us.