Enterprise Support Manager

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire Basic qualifications: - 5+ years of direct customer engagement, with a focus on support to senior executives (Vice President and C-level) experience - Experience in technical team management - Experience working with enterprise software companies - Bachelor's degree in a relevant field or equivalent work experience Preferred: - Experience with AWS services or other cloud offerings - Experience in technical account management, business relationship management, or consulting - Experience driving projects to improve support-related processes and technical support - Professional oral and written communication skills, presenting to an audience containing one or more executive team member(s) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. CAN, BC, Vancouver - 141,900.00 - 236,900.00 CAD annually