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Sr. Director, Digital Studio

Fis

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Questions you are likely to be asked

  1. Why do you want to join Fis?
  2. What is your experience with Customer success? Tell me one thing you learned the hard way.
  3. Tell me about a time you disagreed with your manager. What happened?
  4. Where do you want to be in three years?
  5. What is a weakness you are working on, and how?

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Job Description Head of Digital Banking for Digital One Studio We are seeking a proven business leader who began their career in Digital Banking and Product Management but has evolved into a General Management executive with significant P&L ownership and demonstrated turnaround experience. This individual must be capable of rebuilding growth, improving profitability, modernizing the product, and leading organizational transformation while maintaining deep credibility with customers and industry stakeholders. Experience Requirements Must have previously held direct General Manager, Business Unit Leader, Division President, or equivalent executive responsibility with full P&L accountability. Demonstrated experience managing a software, fintech, banking technology, or digital banking business with annual revenues exceeding $100 million. Proven track record of achieving revenue growth, margin expansion, and improved operating performance through disciplined business management. Experience leading a business turnaround, transformation, restructuring, integration, or significant performance recovery initiative. Demonstrated ability to make difficult portfolio, organizational, and investment decisions to improve business outcomes. Strong commercial background with ownership of bookings, revenue, customer retention, pricing strategy, and profitability metrics. Experience leading organizations through product rationalization, platform consolidation, modernization, or migration initiatives. Ability to build credibility with bank CEOs, CIOs, Heads of Digital Banking, and other C-suite customer executives. Preferred Candidate Profile The ideal candidate will have originated from a Digital Banking Product leadership background but subsequently expanded into broader business leadership roles with responsibility for: Revenue growth and commercial performance. Product strategy and innovation. Engineering and delivery organizations. Customer success and client retention. Strategic planning and capital allocation. Operational excellence and organizational effectiveness. Key Evaluation Criteria Candidates will be evaluated based on evidence that they have: Successfully rebuilt or accelerated growth in a challenged business. Led organizations through significant change while retaining key customers and talent. Managed a meaningful P&L and consistently delivered financial commitments. Demonstrated strong executive presence with boards, investors, and enterprise customers. Created measurable shareholder value through business transformation initiatives. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

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Listed on workday · posted 2026-10-12. ApplySarthi collects openings and links to application pages; the role is advertised by Fis, not by us.