Senior Specialist - Enterprise Applications (CRM + Project Ops)

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. Senior D365 Technical Consultant / Solution Architect Location India Role purpose We are looking for a Senior D365 Technical Consultant with a background in development or architecture. You will lead the technical strategy for our Project Management implementation, specifically focusing on the intersection of CE and F&O. You aren't just fixing bugs; you are designing the blueprint for how our data lives, moves, and scales. Duties & Responsibilities: • Architecture & Design: Lead the technical design of the CE-to-F&O integration, ensuring data integrity across the project lifecycle. • Advanced Integration: Act as the subject matter expert for Dual-write, Virtual Entities, and custom logic between environments. • Development: Extend the platform using C#, JavaScript/TypeScript (Plug-ins, PCF controls), and complex Power Platform solutions. • Consultancy: Work with stakeholders to translate project management requirements into scalable technical features. • Mentorship: Act as the final escalation point (Tier 3) for the support team and mentor junior staff. Knowledge, Experience & Skills: • Expertise: 5+ years in Dynamics 365, with deep knowledge of Project Operations or Project Management modules. • Cross-App Knowledge: Proven experience managing the "handshake" between CE and F&O. • Technical Stack: Strong proficiency in .NET/C#, SQL, and the Power Platform (Model-driven & Canvas apps). • Architectural Mindset: Ability to explain why a certain integration pattern is better than another for long-term stability. • ALM: Experience with Azure DevOps and Solution Management (ALM) for D365. What do we offer? • Open culture and challenging opportunity to satisfy intellectual needs • Flexible working hours • Smart working: hybrid remote/office working environment • Work-life balance • Excellent, dynamic and multicultural environment About Accelya Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing. Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future. The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Miami based product team. We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines. For more information, please visit www.accelya.com What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!