Senior Property Officer I

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Senior Property Officer is responsible for the comprehensive management and operational oversight of a designated portfolio of residential properties. This role requires a strategic approach to asset optimization, tenant relations, and financial performance, while ensuring all properties meet the highest standards of safety, compliance, and operational efficiency. Key Responsibilities Operational and Facility Management Direct the day-to-day operations and maintenance of the assigned property portfolio. Oversee the implementation of preventive maintenance programs and manage both operational expenditure (OPEX) projects. Ensure all properties comply with local, state, and federal regulations, including health, safety, and environmental standards. Manage third-party vendors, contractors, and service providers, including negotiating contracts, defining scopes of work, and monitoring service delivery. Financial Management Prepare RFQ / Tendering documents and process, cost approval proposals and issuance of purchase orders. Identify and implement cost-saving initiatives and revenue-enhancement strategies to maximize overall asset value. Tenant and Stakeholder Relations Serve as the primary point of contact for tenants, addressing inquiries, resolving complaints, and ensuring a high level of occupant satisfaction. Foster strong relationships with Client and internal stakeholders, providing regular performance updates and strategic recommendations. Leadership and Team Development Supervise, mentor, and train junior property officers. Conduct performance reviews, set team objectives, and foster a collaborative, high-performing team environment. Qualifications and Requirements Education: Bachelor’s degree in Real Estate, Business Administration, Finance, or a related field. Professional certifications (e.g., CPM, RPA, or local equivalent) are highly preferred. Experience: Minimum of 5 to 7 years of progressive experience in property management, with at least 2 years in a senior, lead, or supervisory capacity. Technical Skills: Proficiency in industry-standard property management software and advanced Microsoft Office Suite skills, particularly Excel. Communication: Exceptional verbal and written communication skills, with the ability to negotiate effectively and present complex information to diverse stakeholders. Problem Solving: Proven ability to manage crises, resolve conflicts, and make sound, data-driven decisions under pressure. Shift Duty: 0800 - 1700hrs or 1000 - 1900hrs Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. 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