Property Officer I

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Property Officer provides frontline operational and administrative support for the management of commercial properties. Working under the direction of a Property Manager, this role ensures that day-to-day activities align with tenant satisfaction, property standards, safety protocols, and company policies. KEY RESPONSIBILITIES Ensure high level of customers’ satisfaction by providing prompt and courteous services and establishing friendly rapport with tenants & customers Conduct regular inspections of common areas, lift lobbies, central mechanical/electrical plant rooms, curtain walls, and tenanted premises (including handover/takeover inspections) to identify maintenance defects, safety hazards. Co-ordinate with Client’s construction & fitting-out designer for renovation & fitting-out works. Respond promptly to corporate tenant service requests, rental account management, fit-out inquiries, and building emergencies, ensuring rapid resolution and follow up action. building operations comply with local commercial statutory ordinances, occupational safety and health (OSH) codes, and fire service regulations (e.g., annual FSI inspections, periodic electrical testings/WR2, and emergency evacuation drills). Assist in contract tendering, vendor evaluation, CAPEX/OPEX procurement, and the compilation of monthly property operational, energy, and financial management reports. Answer enquiries, handle complaints, provide information / activities and resolve problems arising from tenants & customers QUALIFICATIONS & REQUIREMENTS High school diploma or equivalent; Associate Degree in Property Management, Business Administration, or a related field is a plus. 2 to 5 years of relevant experience in commercial property management or facilities management. Proficiency in Microsoft Office and familiarity with property management software/applications. Strong interpersonal and communication skills with a business-focused, professional attitude. Organized, detail-oriented, and capable of managing multiple tasks efficiently under pressure. Practical experience in using Generative AI tools (e.g., drafting communications, operational report summarization, workflow automation) to optimize daily business operations is a distinct advantage. Location: On-site –Hong Kong, SAR, China Job Tags: Accounts Payable and Receivable, Accounts Receivable (AR), Administrative Support, Customer Service Operations, Facility Inspections, Lease Administration, Maintenance Coordination, Preventive Maintenance, Safety Compliance, Tenant Relationships, Vendor Management If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. 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For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.