Product Manager, Sr

What you will be doing Lead strategic portfolio planning for EDI and B2B document exchange solutions, partnering with leadership to shape roadmap priorities and make investment, modernization, consolidation, and retirement decisions that result in a cohesive, scalable suite of offerings. Conduct customer, trading partner, and market discovery to identify unmet needs, validate product opportunities, and inform investment decisions. Translate business, operational, and technical requirements into prioritized product requirements, user stories, acceptance criteria, and release plans, balancing customer value, business impact, and technical dependencies. Define and monitor product performance measures, including adoption, transaction success, data quality, partner onboarding time, and operational reliability, using insights to refine the roadmap. Partner with engineering, architecture, quality assurance, and operations teams to deliver scalable, reliable, and secure integrations from prototype through launch and ongoing improvement. Collaborate with sales, marketing, customer success, support, and external partners on product positioning, enablement, pricing and value analysis, and partner relationships; mentor product team members as appropriate. What you will likely bring 5+ years’ experience in product management, product ownership, business analysis, or a related software product role. 2+ years’ experience with B2B integration, document exchange, supply chain technology, ERP systems, or related enterprise software. Demonstrated experience developing product strategy, business cases, roadmaps, and requirements for software products from discovery through launch. Strong analytical, problem-solving, written, and verbal communication skills, with the ability to align technical and nontechnical stakeholders around customer and business outcomes. What could set you apart Experience supporting manufacturing, distribution, retail, or other ERP-intensive industries, including work with partner ecosystems, integration platforms, pricing and value analysis, or Agile software development practices. Working knowledge of EDI standards and B2B integration concepts, such as ANSI X12, EDIFACT, common business documents, APIs, XML or JSON, and secure data exchange protocols. Experience defining, launching, or scaling AI-enabled products, tools, or capabilities that improve customer experiences, business workflows, or operational efficiency. About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners . Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you— that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Nadia Niazi