ApplySarthiJr Global Service Professional
Abbott
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4,328 open service roles across 290 companies are on ApplySarthi right now, most of them in Bengaluru (99), Delhi NCR (77), Hyderabad (60).
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Abbott has 5,392 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
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Questions you are likely to be asked
- Why do you want to join Abbott?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
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Practise the Jr Global Service Professional at Abbott interview free →JOB DESCRIPTION: MAIN PURPOSE OF THE ROLE Provides technical support to the Global Service organization, contributing to remote and field support activities, service documentation, product support, and cross-functional initiatives. Works closely with experienced Global Service professionals and internal functions such as R&D, Quality, Manufacturing, TPD, and Marketing to develop technical knowledge and support service-related activities for existing and new products. MAIN RESPONSIBILITIES • Supports Level 3 Field Support activities under the guidance of experienced Global Service professionals, including remote troubleshooting and technical issue investigation. • Develops knowledge of products, service tools, manuals, logs, and troubleshooting methodologies. • Identifies and troubleshoots basic product issues, escalating complex issues as appropriate. • Supports technical activities performed by local service personnel and the implementation of Technical Service Bulletins (TSBs). • Participates in field co-travels and On-the-Job Training (OJT) activities to develop technical and customer-facing competencies. • Follows applicable processes and procedures related to DHS products and customer support activities. • Contributes to the development and review of technical and service content. • Supports the development, review, and maintenance of service and quality documentation in accordance with applicable processes and procedures. • Participates in cross-functional meetings, contributing to discussions and activities from a Global Service perspective. • Executes assigned project and service deliverables, working toward agreed timelines and objectives. • Collaborates with Planning, Quality, R&D, Engineering, Manufacturing, TPD, Marketing, and local Service organizations on assigned activities. • Participates in cross-functional teams to investigate and resolve product and software-related issues. • Works with Service Representatives worldwide to support timely issue escalation and resolution. • Contributes to ensuring that service documentation is technically accurate and compliant with applicable processes. • Supports the development and implementation of service strategies for existing and new products. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Field Services DIVISION: CRLB Core Lab LOCATION: Italy > Milan : Viale Edison 110, Edison Park Centre ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable
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Listed on workday · posted 2026-09-28. ApplySarthi collects openings and links to application pages; the role is advertised by Abbott, not by us.