IT System Administrator

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Information Technology (IT) Management Level Senior Associate Job Description & Summary Being one of the leading accounting and professional services firms of the Country, A. F. Ferguson & Co. Chartered Accountants (a member firm of the PwC network) provides assurance, consulting and taxation services. This campaign aims to hire an IT System Administrator for the Firm to join our information technology team based in Karachi. A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying and managing applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Windows Server & Active Directory Windows Server administration (2019/2022 /2025 ) Active Directory Domain Services: users, groups, OUs, GPOs management File/print services, NTFS permissions, and access control Windows hardening and baseline security configuration as required Microsoft Azure (Hybrid/Cloud) Azure fundamentals with hands-on administration experience Microsoft Entra ID (Azure AD): users/groups, app registrations (basic), conditional access concepts Azure virtual machines and VM lifecycle (provisioning, scaling basics, monitoring) Storage concepts (Azure Storage accounts, basic file/blob usage) and networking basics ( VNets , NSGs) Azure logging/monitoring (Azure Monitor / Log Analytics concepts) Networking & Connectivity TCP/IP troubleshooting Security, Compliance & Operations Patch management and vulnerability remediation processes (Windows Update/ SCCM ) Backup and restore operations (system state, file/application recovery support) Logging, auditing, and investigation support using Event Logs and monitoring tools MFA/conditional access support and troubleshooting Incident/change workflow participation (ITIL concepts) Automation & Troubleshooting PowerShell scripting for automation (user provisioning, reporting, patch checks, basic remediation) Strong troubleshooting skills using logs, event viewers, services, and network tests Tooling & Ticketing Working knowledge of ITSM tools (ServiceNow) Monitoring/alerting and responding to incidents based on SLAs Desirable Experience with RDS, IIS, and Windows licensing/activation support Familiarity with virtualization (VMware or Hyper-V) Microsoft certifications: AZ-104, AZ-900, or equivalent Windows/AD credentials Qualification Required: Bachelor's in C omputer S cience , Information Systems, Software Engineering or a related discipline from an HEC-recognized university ( Master’s degree would be a preference) Minimum Years of Experience: 2 years Certification(s) Preferred: MCSE, MCSA, PMP, ITIL COBIT Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Learning Agility {+ 11 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date