ApplySarthi

IT Helpdesk Intern/6 Months Contract

Pwc

Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.

Got this interview? Our apps help you get the job.

This role on the market

39 open helpdesk roles across 14 companies are on ApplySarthi right now, most of them in Delhi NCR (4), Pune (2), Mumbai (2).

What helpdesk roles keep asking for: Excel (23%), Jira (21%), ServiceNow (15%) — counted across their open postings here.

Pwc has 4,452 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for helpdesk roles keep coming back to Excel, Jira, ServiceNow. Practise those questions before you sit with Pwc.

Questions you are likely to be asked

  1. Why do you want to join Pwc?
  2. How do you explain a technical problem to a customer who is not technical?
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.

Practise the IT Helpdesk Intern/6 Months Contract at Pwc interview free →

Job Description & Summary The Opportunity Our internships provide students with an opportunity to experience work and life at PwC, offering a valuable insight into our business and culture. What we are looking for from a candidate: • Best fit for students at Cybernetics, Computer Sciences or Technology faculties; • Ability to adapt to a fast and demanding environment; • Ability to communicate clearly and effectively with end users; • A fundamental understanding of operating systems (like Windows and macOS); • Ability to analyze and diagnose basic technical problems and find quick solutions; • Ability to handle multiple requests and prioritize tasks to ensure prompt resolution of user issues; • Adherence to work schedule and deadlines; • Taking responsibility for one's actions and tasks and ensuring they are completed to high standards; • Attention to Detail; • Ability to collaborate effectively with colleagues and contribute to the team's common goals; What will you do as an intern? • Shadow Seniors on the job; • Gradually independently handling IT general controls work in less complex environment duly supervised by seniors; • Follow the work procedures; • Prepare laptops and smartphones to be allocated to employees (installing operating systems and work applications); • Receive and allocate equipment to/from employees; • Keep the database information regarding equipment allocation up to date; • Maintain the order of the equipment stock and conduct periodic inventory of the equipment; • Perform basic troubleshooting of technical issues; • Create data backups; • Copy data onto external storage media; What we offer: Challenging and rewarding work environment; Systematic education process to support professional and personal development and on-the-job training; Professional and team-oriented work environment; Interesting career development options and challenging assignments for top Romanian and international clients; Up-to-date technologies and methodology . Monthly budget for meal or holiday tickets and other available benefits. Private medical subscription. Office massages . We appreciate the interest shown by all candidates . However, we wish to advise that only suitable candidates will be contacted. #LI-BS1 #LI-onsite

Match this job to your CV

ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.

Check my match →

Similar open roles

Need answers during your interview? Try Live Sarthi.

Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.

Try Live Sarthi free →

A Windows app, from the same team as ApplySarthi.

Listed on workday · posted 2026-10-12. ApplySarthi collects openings and links to application pages; the role is advertised by Pwc, not by us.