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Helpdesk Engineer - Printing Support 

Nxp

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Questions you are likely to be asked

  1. Why do you want to join Nxp?
  2. How do you handle a problem you do not know the answer to?
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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Job Summary: Responsible for managing and maintaining enterprise print infrastructure, ensuring availability, performance, and security of services. Key Responsibilities: Manage enterprise print servers, printer deployments via GPO, and driver updates, familiar with Cannon-Uniflow tools. Implement and maintain backup and recovery strategies for shared data. Monitor system performance and generate usage reports. Collaborate with other IT teams for integration and automation. Participate in audits and ensure compliance with data governance policies. Required Skills: Experience with DFS, SMB protocols, and enterprise print management tools. Scripting skills (PowerShell preferred) for automation and reporting. Understanding of ITIL processes and change management. Qualifications: Bachelor’s degree in IT or related field. 3–6 years of experience in systems administration or infrastructure support. More information about NXP in India... #LI-2734

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Listed on workday · posted 2026-08-28. ApplySarthi collects openings and links to application pages; the role is advertised by Nxp, not by us.