ApplySarthiHead of Digital & Commerce Operations (Global)
Abbott
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This role on the market
7,972 open operations roles across 884 companies are on ApplySarthi right now, most of them in Bengaluru (241), Hyderabad (158), Mumbai (140).
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What operations roles keep asking for: Supply chain (22%), Excel (18%), Stakeholder management (15%) — counted across their open postings here.
Abbott has 5,392 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for operations roles keep coming back to Supply chain, Excel, Stakeholder management. Practise those questions before you sit with Abbott.
Questions you are likely to be asked
- Why do you want to join Abbott?
- What is your experience with Observability? Tell me one thing you learned the hard way.
- Which numbers do you track every day, and why those?
- Tell me about a process you made faster or cheaper.
- How do you handle a delay that affects a customer?
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Practise the Head of Digital & Commerce Operations (Global) at Abbott interview free →JOB DESCRIPTION: At Abbott, we’re committed to helping people live healthier lives through innovative technology and trusted solutions. We are seeking a Head of Digital & Commerce Operations to ensure our global digital platforms are reliable, secure, and performing at their best—enabling seamless experiences for customers, patients, and partners worldwide. This role will lead global operations and Site Reliability Engineering (SRE), driving stability, performance, and continuous improvement across our digital and commerce ecosystem. What You’ll Do Lead global operations for key digital platforms, including AEM, Adobe Commerce / Magento, and commercetools Ensure high availability, performance, and operational excellence across all environments Own incident management, platform reliability, and continuous improvement practices Lead a follow‑the‑sun operating model across India, Malaysia, Ireland, and the US Partner closely with Engineering, Product, Security, and external partners Oversee vendor performance and service delivery against agreed SLAs Drive cost efficiency, scalability, and long‑term platform sustainability What You’ll Bring 10+ years of experience in digital, e‑commerce operations, or SRE Proven leadership of global, multi‑timezone teams Strong experience with cloud platforms, observability, and modern operating models A mindset focused on reliability, continuous improvement, and business impact Ability to translate technical operations into outcomes that support Abbott’s mission Why Abbott You’ll play a critical role in supporting digital platforms that matter—helping Abbott deliver trusted solutions at global scale while working in a collaborative, purpose‑driven environment. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: IT Business Relationship Management DIVISION: BTS Business Technology Services LOCATION: Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37 ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable
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Listed on workday · posted 2026-09-18. ApplySarthi collects openings and links to application pages; the role is advertised by Abbott, not by us.