External Scientific Educator (ESE) Coordinator

Typical Accountabilities - Respond directly to complex or escalated medical information inquiries by leveraging advanced knowledge of assigned products, therapeutic areas, and company protocols. - Prepare and maintain comprehensive, up-to-date information packages, resource materials, and documentation for assigned products or therapeutic areas to ensure accurate information dissemination. - Serve as a subject matter expert in technical or therapeutic areas, actively monitor developments within specialty fields, and ensure continuous knowledge updates to address inquiries effectively. - Track, document, and analyse all medical information inquiries and responses systematically to meet internal company standards, comply with regulatory requirements, and provide actionable insights to stakeholders, including the Marketing team. - Ensure strict adherence to medical information protocols, corporate policies, and all relevant local and international regulations to maintain compliance and credibility. - Manage and deliver assigned projects within agreed timelines, prepare detailed reports, and present findings and actionable outcomes to relevant audiences or stakeholders. Qualifications and Skills Essential: Bachelor’s degree (or equivalent) in a science, pharmacy, or healthcare-related discipline; Relevant experience in pharmaceutical, medical information, or healthcare environments; Strong experience in customer communication and handling complex information; Solid understanding of medical information processes, protocols, and compliance standards; Strong organizational and prioritization skills; Ability to appropriately escalate complex issues. Desirable: Broader expertise in multiple products, therapy areas, or aspects of medical information; Experience managing projects or supporting implementation of new initiatives; Project management certification or relevant training. Key Relationship to Reach Solutions Internal: Medical Information; Medical Affairs; Compliance; Marketing; Other cross-functional business partners. External: Healthcare professionals (e.g., pharmacists, physicians, nurses); Patients; Regulatory authorities; Service providers. Date Posted 07-Oct-2026 Closing Date 11-Oct-2026 AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.