ETIC, Cloud DevOps - Senior Manager

Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager Job Description & Summary Reporting to the DevOps & Platform Practice Lead, the Senior Manager will lead one or more DevOps and Platform engagements or workstreams end to end. You will turn the practice strategy into successful delivery, act as a design authority for your portfolio, manage client and stakeholder relationships, and contribute to the growth of the practice. Key Responsibilities: Project Team Leadership: Lead the project team of tech leads and engineers assigned to your engagements, setting project objectives, directing and reviewing their work, and building a high-performance, collaborative project culture. Architecture and Design Authority: Act as a design authority for solutions within your portfolio; apply and help evolve the practice standards, reference architectures and governance frameworks. Transformation Delivery: Lead DevOps and platform engineering transformation engagements, driving adoption of new practices across delivery and BAU teams and ensuring ongoing compliance. Client and Stakeholder Management: Act as the key point of contact for clients and senior stakeholders on your engagements, communicating progress, risks and business value, and escalating to the Practice Lead where needed. Risk, Resilience and Security: Embed DevSecOps, reliability and compliance into the platforms and processes you deliver; act as the escalation point for major incidents within your portfolio and ensure effective root-cause analysis and continuous improvement. Practice Contribution: Support the Practice Lead with proposals, solution shaping and thought leadership, and work with fellow Senior Managers to share knowledge, reusable assets and best practices across the practice. Required Skills and Experience: Experience: 10+ years in software engineering and DevOps, including at least 3 years leading technical teams or tech leads. Proven track record delivering large-scale DevOps, cloud or platform engagements end to end. People Leadership: Experience leading, coaching and developing high-performing technical teams, including performance management. Stakeholder Management: Proven ability to engage and influence senior stakeholders and clients, translating technical solutions into business outcomes. Software Engineering: Strong software development background, ideally in Java and microservices, with the depth to guide architecture and engineering decisions. Branching and Deployment Strategies: Expertise in defining and implementing branching strategies (e.g., GitFlow, trunk-based development) and deployment strategies (e.g., blue-green deployments, canary releases) across teams. CI/CD and Platform Engineering: Experience designing and governing enterprise CI/CD and internal developer platforms using Jenkins, Azure DevOps or GitHub Actions, and build tools such as Gradle. Cloud Platforms: Expertise in cloud architecture, with a preference for Azure; exposure to multi-cloud environments is an advantage. Containerization and Orchestration: Experience with Docker, Kubernetes and Helm charts at enterprise scale. Infrastructure as Code and Configuration Management: Strong knowledge of Terraform, ARM or CloudFormation, and configuration management tools. Monitoring, Observability and SRE: Experience with APM tools such as Datadog, and with defining SLOs, reliability practices and incident management processes. Scripting Languages: Working knowledge of scripting languages such as Python, Bash or Java. Agile and Delivery Frameworks: Experience leading delivery within Agile frameworks (e.g., Scrum, Kanban, SAFe) and familiarity with IT service management practices (e.g., ITIL). Nice to haves: Certifications: Professional or expert-level Cloud/DevOps or architecture certifications (e.g., Azure Solutions Architect Expert, Azure DevOps Engineer Expert, TOGAF). DevOps Security (DevSecOps): Strong understanding of security best practices across the DevSecOps lifecycle, including secure coding, container security, vulnerability management and compliance. Databases: Knowledge of PostgreSQL and other databases. Elasticsearch (ECK): Experience with Elasticsearch (ECK) as a database technology. Message Queue Management: Experience with message queuing technologies (e.g., RabbitMQ, Apache Kafka, AWS SQS) . Testing: Experience defining test automation strategy using Selenium or similar frameworks. Consulting Experience: Experience in a consulting or client-facing environment, including proposals and solution shaping. Education : Bachelors education in a Computer Science/ IT / Communications Engineering Desired Languages: Fluent (English) - Speaking and Writing Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Amazon Web Services (AWS), Analytical Thinking, Apptio, Cloud Administration, Cloud-Based Service Management, Cloud Compliance, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Coaching and Feedback, Communication, Creativity, CrowdStrike, Digital Tooling {+ 26 more} Desired Languages (If blank, desired languages not specified) Travel Requirements 0% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date