Epic Systems Support - Senior Associate

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As an Epic Systems Support - Senior Associate, you will specialize in providing consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business & Supply Chain Operations practice, you will leverage your skills to deliver impactful solutions that align with clients' strategic objectives. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality work while embracing ambiguity and using these moments as opportunities for growth. In this role at PwC Acceleration Center Mexico, you will engage with clients to understand their needs and provide tailored solutions that enhance their business operations. Your work will involve using a broad range of tools and methodologies to generate new ideas and solve problems, while upholding professional and technical standards. This position offers a dynamic environment where you can develop a deeper understanding of the business context and how it is evolving, making a tangible impact on client success. Responsibilities - Analyzing client needs to optimize operational efficiency through Epic software solutions - Implementing and supporting Epic applications to facilitate seamless integration and utilization - Providing training and guidance to clients on Epic software functionalities and best practices - Collaborating with clients to identify opportunities for business transformation and digital healthcare initiatives - Utilizing analytical reasoning and health data analytics to inform insights and recommendations - Managing electronic health record (EHR) systems to enhance healthcare technology solutions - Navigating complex situations to build meaningful client relationships and inspire team members - Upholding professional and technical standards while interpreting data to support strategic objectives - Embracing change and intellectual curiosity to drive continuous improvement and innovation in healthcare technology solutions What You Must Have - At least a Bachelor's degree - At least 3 years of experience - Oral and written proficiency in English required What Sets You Apart - Preference for a Master's or Masters of Business Administration degree - Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management - Utilizing analytical reasoning and business analysis for digital healthcare solutions - Implementing technology in healthcare technology and health information systems - Excelling in health data analytics and public health initiatives - Embracing change and digital transformation in business environments - Developing meaningful client connections and managing complex situations Travel Requirements Up to 20% Job Posting End Date