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About Invesco As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What's in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Job Description Key Responsibilities Application & Production Support Provide day-to-day support for business applications and resolve client-reported issues in a timely and professional manner. Investigate, diagnose, and resolve application, data, and system-related incidents. Monitor application health, system performance, and batch processing activities to ensure service availability and reliability. Perform regular system checks and proactively identify potential issues before they impact users. Coordinate with development, infrastructure, and business teams to resolve complex production issues. Data Management & Monitoring Intermediate SQL skills with an understanding of relational databases, data models, and database concepts. Basic to intermediate programming or scripting knowledge (Python preferred). Basic understanding of ETL and ELT processes, job scheduling tools (e.g., AutoSys, UAC), and data pipeline operations, with the ability to support troubleshooting and issue resolution under the guidance of senior engineers. Ability to support routine production operations and assist in resolving data processing and batch scheduling issues. Familiarity with data warehousing concepts and batch processing is a plus Exposure to cloud technologies such as Snowflake, AWS Services, or Informatica Cloud is a plus. System Enhancements & Upgrades Assist in application releases, upgrades, and system enhancements. Participate in testing activities, validate functionality changes, and support user acceptance testing. Support implementation of small enhancements and automation opportunities to improve operational efficiency. Contribute to continuous improvement initiatives and process optimization efforts. Required Skills & Experience Internship, academic project, or prior experience in data engineering, ETL development, application support, or software development is preferred. Strong analytical and problem-solving skills. Good written and verbal communication skills. Ability to learn new technologies and adapt to changing business requirements. Ability to manage assigned tasks effectively and deliver quality work within established timelines. Demonstrates attention to detail, accountability, and a commitment to operational excellence. Ability to collaborate effectively with team members, business partners, and support teams in a fast-paced environment. Documentation & Process Improvement Maintain accurate and up-to-date support documentation, run books, and operational procedures. Identify opportunities to improve team processes, monitoring capabilities, and support standards. Ensure adherence to established support processes, controls, and best practices. Collaboration & Customer Service Communicate effectively with business users, vendors, and technical teams regarding incidents and service requests. Provide exceptional customer support while managing multiple priorities and deadlines. Participate in on-call, after-hours, weekend, and holiday support as required. Preferred Qualifications Experience working within Agile/Scrum development environments. Exposure to the Financial Services industry is highly desirable. Experience with automation, process improvement, and operational excellence initiatives. Education Bachelor’s degree in computer science , Information Systems, Management Information Systems, Business Administration , or a related discipline. Equivalent relevant work experience may be considered in lieu of formal education. Working Conditions Hybrid work model with 4 days per week in the office . Flexibility to support business-critical applications outside normal business hours when required. Participation in evening, weekend, holiday, and on-call support rotations. Dynamic and fast-paced environment requires collaboration across global teams. Ideal Candidate Profile A successful candidate will combine strong technical troubleshooting skills with excellent customer service, demonstrate ownership of production environments, proactively improve operational processes, and contribute to maintaining a stable and reliable application support landscape. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office. Grow Your Career with Us Build the skills and experiences that help you thrive in a constantly evolving business environment. Our AI-enabled learning platform provides personalized learning opportunities based on your role and interests, while development programs and leadership training help support continuous career growth. To know more about us: About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers : https://careers.invesco.com/india/