Director Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Role Summary The Director of Product Management, athenaOne Foundations, is responsible for defining product strategy, roadmap, and measurable business outcomes for the core services, platforms, and engineering environments that power athenaOne.This leader translates athenaOne Foundations strategy into clear product direction, aligning investment to the needs of internal users, dependent product teams, and the long-term modernization goals of athenahealth. athenaOne Foundations is focused on modernizing, stabilizing, and scaling the core services and environments that enable innovation across athenaOne. This role sits at the intersection of platform engineering, product engineering, R&D, Security, Finance, and Infrastructure, and is accountable for shaping a coherent portfolio of capabilities that improve resiliency, scalability, developer experience, and productivity in an AI-first world. This Hybrid role is based in Chennai, India, requires 10+ years of experience, and reports to the Executive Director, Product. Team Summary athenaOne Foundations modernizes, stabilizes, and scales the core services and environments that enable innovation across athenaOne. The team works across platform engineering, product engineering, R&D, Security, Finance, and Infrastructure to improve resiliency, scalability, developer experience, and productivity. The team places emphasis on leveraging AI and automation to simplify internal workflows, improve R&D productivity, and support an AI-first operating model. Essential Job Responsibilities Define and manage the product vision, strategy, and multi-year roadmap for athenaOne Foundations. Translate modernization, resiliency, scalability, security, and platform investment needs into clear priorities, sequencing, and measurable outcomes. Own success metrics for Foundations products and services, including reliability, adoption, satisfaction, productivity, scalability, and value realization. Represent internal users, including engineers, product teams, platform consumers, and operational stakeholders. Translate complex technical capabilities into clear product narratives, priorities, decision frameworks, and change management plans. Partner with R&D, Internal Developer Platform, Security, Infrastructure, Finance, and other leaders to align roadmaps, dependencies, funding priorities, and delivery plans. Support build-versus-buy decisions, service boundary decisions, lifecycle management, and platform investment planning. Lead, coach, and develop product managers and/or product owners supporting Foundations capabilities and internal platform experiences. Build team operating mechanisms that reinforce accountability, fast learning, execution discipline, and continuous improvement. Use AI and automation intentionally to improve product outcomes, reduce friction, simplify workflows, and increase productivity Expected Education & Experience 10+ years of experience in product management, platform product management, or technical product leadership in complex software environments. Demonstrated success owning product roadmaps and measurable outcomes across multiple teams and stakeholders. Strong product judgment in technical environments, including the ability to assess tradeoffs and influence priorities. Experience defining outcomes such as resiliency, scalability, quality, productivity, service performance, adoption, or customer satisfaction. Strong business acumen, including investment planning, cost management, and value-based prioritization. Excellent communication and storytelling skills across executive, technical, and operational audiences. Experience leading and developing high-performing product teams. Bachelor’s degree or equivalent experience in software, engineering, computer science, information systems, or a related field preferred; experience in healthcare, regulated enterprise platforms, or SaaS/PaaS environments is a plus. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity