Customer Care Centre Operator, Otisline

Date Posted: 2026-10-20 Country: Hong Kong Location: 30/F, AXA Tower Landmark East, 100 How Ming Street, Kwun Tong, Kowloon, Hong Kong職位名稱 OTISLINE客戶服務員 職位概述 您是否希望加入一間國際化、重視人才、安全、道德、質素、創新和員工機會的公司 ？ 隨著奧的斯電梯業務的擴展 ，我們正在招聘一位客戶服務員，在XYZ的OTISLINE聯絡中心團隊中工作。工作時間爲XYZ。 作爲我們內部和外部客戶之間的主要橋樑，您需具有靈活性和能力，應用於OTISLINE客戶服務中心的其他領域。 日常工作內容 接收和解答緊急故障事宜 確保及時處理所有客戶和技師問題 確保我們的奧的斯電梯業務系統更新了特定和準確的資訊 成功所需的條件(根據當地法規進行調整) 您熱衷於卓越的客戶服務 您具有出色的書面和口頭溝通能力 您具有團隊合作精神，能夠在壓力下工作以履行業務承諾 對我來說有什麼好處 我們為您提供符合當地標準的薪酬，另外 定制當地的福利，包括假期和任何獎勵 我們將在技術，流程和軟性技巧的領域對您進行不同的培訓，而且您可以隨時與經驗豐富的同事互相交流 憑藉出色的表現，您將有機會在這個職位上成長，在奧的斯建立職業生涯 請加入奧的斯電梯，發展您的電梯事業！. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com. Privacy Policy and Terms: Click on this link to read the Policy and Terms