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Customer Application Support Engineer

Nxp

Nxp is also hiring for this role in Delhi NCR.

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Questions you are likely to be asked

  1. Why do you want to join Nxp?
  2. What is your experience with Linux? Tell me one thing you learned the hard way.
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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We are looking for a Customer Application Support Engineer with 3–5 years of hands‑on experience in Embedded Linux , driver development , and industrial embedded applications. The ideal candidate has practical debugging skills, strong Linux fundamentals, experience with Yocto/Buildroot, and the ability to work directly with customers to resolve technical issues and accelerate product development.. 1. Customer Support & Issue Resolution Provide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration. Debug real-time issues across hardware, kernel, and applications. Support customers through bring‑up, validation, and production phases. 2. Linux Build Systems & BSP Development Work with Yocto , Buildroot , or similar Linux build frameworks. Customize BSP layers, tune root filesystems, and optimize system boot times. Integrate middleware, libraries, and system components for industrial applications. 3. Driver Development & HAL Integration Develop, modify, and integrate Linux device drivers for peripherals such as: GPIO, I2C, SPI, UART display drivers for HMI industrial I/O modules Troubleshoot kernel-level issues and perform patching, backporting, and version upgrades. 4. Industrial Protocols & Connectivity Support implementation of industrial communication protocols such as: Modbus, CAN/CANopen, Profibus, Profinet, EtherCAT, OPC‑UA Assist customers with protocol stack integration and performance optimization. 5. HMI & UI System Integration Work with GUI frameworks such as Qt , GTK , or similar. Enable display drivers, touch interfaces, and input subsystems. Support rendering, performance tuning, and hardware-accelerated graphics. 6. Security & System Hardening Support secure boot, trusted execution environments, and firmware authenticity. Implement Linux security features: SSecure Key storage Vulnerability assessment & compliance Enable secure communication protocols (TLS, SSH, IPsec). 7. Documentation & Training Create application notes, reproducible test cases, and technical guides. Conduct customer trainings and hands‑on workshops. Provide technical feedback to product and development teams. Education Bachelor’s or Master’s degree in Electronics & Communication (ECE) Computer Science Engineering (CSE) Electrical Engineering (EE/EEE) Soft Skills Strong problem-solving ability and structured debugging approach. Excellent customer communication and presentation skills. Ability to manage multiple customer issues simultaneously. Collaborative mindset with cross‑functional hardware, software, and QA teams. High ownership and willingness to support field escalations. Preferred (Nice to Have) Experience with real-time Linux (PREEMPT‑RT) . Exposure to ARM Cortex‑A/Cortex‑M based SoCs. Understanding of containerization (Docker) on embedded devices. Experience with CI/CD tools for embedded workflows. Familiarity with cybersecurity standards for industrial systems (IEC 62443). More information about NXP in India... #LI-7013

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Listed on workday · posted 2026-10-08. ApplySarthi collects openings and links to application pages; the role is advertised by Nxp, not by us.