Client Implementation & Service - Account Services Team, Officer

Who we are looking for We are seeking a motivated team member to support the delivery of client change initiatives within our State Street Alpha and Charles River environment. In this role, you will work closely with senior team members and cross-functional partners to help translate client requirements into operational and system solutions. You will bring a structured and analytical approach, with a foundational understanding of front and middle office processes, system workflows, and data flows. The ideal candidate is detail-oriented, able to manage multiple priorities, and comfortable working in a fast-paced, client-focused environment. What you will be responsible for Support the interpretation of client requirements and assist in the design and delivery of solutions across operational processes and system functionality Contribute to impact assessments to evaluate the effects of proposed changes on processes and technology Assist in the delivery of operational change initiatives, including requirements gathering, documentation, testing support, and implementation activities Work with internal stakeholders to ensure alignment across operations, technology, and product teams Support client engagements by gathering information, documenting requirements, and helping track progress against deliverables Prepare and maintain project documentation including business requirements, process flows, and status updates Assist in coordinating project plans, timelines, and task tracking Participate in project status meetings and support communication of progress to stakeholders What we value State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following: Strong problem solving and analytical skills Attention to detail and ability to follow structured delivery approaches Interest in project/change management within financial services Foundational understanding of business processes, system flows, and data concepts Ability to work collaboratively in a global, team-based environment Strong written and verbal communication skills Education & Preferred Qualifications Bachelor’s degree or equivalent 5+ years of financial services experience (middle office, operations, or related areas preferred) Exposure to project or change initiatives in financial services is beneficial Experience with documentation such as business requirements, process maps, or test cases is advantageous The role is part of a global team and as such fluent spoken and written English is required Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Discover more information on jobs at StateStreet.com/careers Read our CEO Statement