Assistant Manager -Soft Services

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operational Oversight: Manage the daily operations of ROI facilities, ensuring functionality, safety, and efficiency Support the team to get the basic support to get the IT infra, Field glass access and profile creation in client system, laptop etc., Coordinate maintenance, repairs, space planning, and office moves Oversee the functioning of building systems including HVAC, plumbing, electrical, and safety systems Financial & Budget Management Manage budget utilization, pass-through, and CAPEX requirements. Obtain approvals based on quotations and requirements. Vendor & Service Partner Management Oversee vendor management, ensuring service efficiency and quality. Manage service partners, including technical, housekeeping, indoor plants, pest control, and pantry services. Ensure AMC (Annual Maintenance Contract) renewals with proper inclusions and exclusions. Ensure PNC (Preventive Maintenance Contract) renewals with proper negotiation and comparison. Conduct monthly system reviews with service vendors to enhance service levels. Facility & Infrastructure Management Oversee all infrastructure-related activities. Ensure smooth coordination and execution of building-related activities. Monitor and support staff in their core functional areas. Supervise technical and soft services. Health, Safety, and Compliance Ensure compliance with health and safety regulations. Coordinate internal and external audits during scheduled visits. Conduct and coordinate evacuation drills as per client requirements. Act as a member of the Emergency Response Team (ERT) during crises. Operational & Quality Control Maintain quality control by ensuring cleaning, upkeep, and safety standards. Review and manage technical and housekeeping services monthly. Ensure all shutdown activities are properly executed across locations. Staff & Manpower Management Manage manpower for all third-party vendors (e.g., Colliers, Apollo, Dusters, etc.). Ensure timely processing of support staff payments. Ensure all CI staff attend back-office training sessions. Documentation & Reporting Update attendance and cost sheets regularly. Submit Monthly Management Reports (MMR) to clients upon request. Follow up with Salesforce for timely payments. Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.