Accounts Receivable Supervisor

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview FQ861 - SCM Finance Job Description This role will be onsite at our Dallas office, applicants should expect to be in office 5 days a week. We are seeking an analytical, detail-oriented Accounts Receivable Supervisor to lead our AR operations, optimize collection workflows, and drive team productivity. In this role, you will oversee daily billing, collections, and cash application processes while delivering crucial financial reporting and auditing. You will be responsible for evaluating credit risks, tracking KPIs, performing high-level productivity analysis, and ensuring compliance with accounting standards and internal controls. Team Leadership & Productivity Management Supervise & Mentor: Directly lead, train, and evaluate Accounts Receivable staff, establishing clear individual and team goals. Productivity & Performance Tracking: Monitor team performance against key operational metrics (DSO, collection effectiveness index, cash application speed, overdue balance percentages). Process Optimization: Identify operational bottlenecks, streamline collection workflows, and implement automation or software enhancements to improve efficiency. Escalations & Resolution: Serve as the point of contact for complex billing disputes, major delinquent accounts, and key client negotiations. AR Reporting & Analytical Insights Routine AR Reporting: Prepare and distribute regular financial reports, including weekly/monthly aging reports, cash forecasting, bad debt reserves, and DSO (Days Sales Outstanding) analysis. Productivity & Trend Analysis: Conduct deep-dive analysis on collection trends, customer payment behaviors, and team output to present actionable insights to leadership. Cash Flow Forecasting: Partner with Treasury and Accounting to provide reliable cash inflow projections based on receivables aging and historical collection patterns. Auditing, Compliance & Internal Controls Audit Management: Plan and execute internal AR audits to verify invoice accuracy, discount applications, credit memos, and payment posting precision. Policy Compliance: Maintain and enforce credit and collection policies, ensuring compliance with GAAP/IFRS standards and internal financial controls (SOX compliance where applicable). Credit Evaluation: Oversee credit limit evaluations, terms approvals, and risk assessments for new and existing accounts. Additional Skills Experience: 3+ years of progressive Accounts Receivable experience. 2+ years in a supervisory or team lead capacity. Technical Skills: Advanced proficiency in ERP systems (e.g., Oracle Cloud, Workday) Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, complex formulas and data modeling). Familiarity with business intelligence and reporting tools (e.g.,Tableau) is a strong plus. Soft Skills: Strong analytical problem-solving, team management, conflict resolution, and communication skills for multi-departmental collaboration. Target Base Salary Range: $50,000 - $60,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Bachelor’s Degree in accounting or finance with 1+ year(s) experience in Accounts Receivable 1+ year(s) of experience in a supervisor role Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.