Senior Software Engineer

# Senior Software Engineer / SDE II / SDE III **Clara AI · Bangalore · Full-time** ## ABOUT CLARA AI Clara AI is building an AI operating system for commercial service businesses across Fire Protection, HVAC, Electrical, and Plumbing. These businesses rely on complex workflows, phone-based operations, and legacy systems. We are building AI agents that fundamentally change how they operate. Our products include: * **AI Answering Agent** that handles customer calls 24/7 * **Collections Agent** that helps businesses recover outstanding revenue * **Field Co-Pilot** that supports technicians in the field Our vision is to build an AI-native platform where intelligent agents understand workflows, take actions, and become an essential operating layer for commercial service businesses. We are past zero. Customers are actively using our products, and we are scaling rapidly. The next phase requires engineers who can build reliable systems, move quickly, and take ownership beyond just completing assigned tasks. ## THE ROLE As a Senior Software Engineer at Clara AI, you will be a hands-on engineer responsible for building and scaling AI-native products from concept to production. You will work closely with product, engineering, and customers to understand problems, design solutions, and ship production-quality software. This is not a role where you simply execute predefined technical tasks. We are looking for engineers who can identify problems, make sound technical decisions, and own solutions end-to-end. ## WHAT YOU'LL OWN ### Build AI-native products You will work on products where AI is a core capability. You may work across: * AI agents and autonomous workflows * LLM-powered applications * Intelligent automation systems * Knowledge retrieval and reasoning systems * AI evaluation and improvement frameworks ### Own technical problems end-to-end You will: * Design and build production systems * Make technical decisions and evaluate tradeoffs * Build scalable APIs and backend systems * Work across the stack where required * Debug complex technical problems * Improve system reliability, performance, and maintainability * Take ownership of features from idea to production ### Work closely with product and customers You will work closely with product and business teams to understand real customer problems and translate them into technical solutions. You will be expected to think beyond the implementation and understand the business impact of what you build. ### Stay hands-on This is a highly hands-on engineering role. You will: * Write production-quality code * Prototype and test new ideas * Participate in architecture and system design discussions * Review code and improve engineering practices * Use AI tools extensively to improve engineering velocity * Continuously learn and adapt to new technologies ## WHAT SUCCESS LOOKS LIKE ### First 30 Days * Build strong context around Clara AI's technology and customers * Understand existing systems and engineering practices * Start shipping meaningful improvements * Identify opportunities to improve product or engineering velocity ### First 60 Days * Own significant technical initiatives * Deliver production features independently * Improve system quality, reliability, or performance * Contribute meaningfully to architecture and technical decisions ### First 90 Days * Independently own important areas of the product * Ship meaningful AI-native capabilities * Raise engineering quality and technical standards * Become a reliable technical owner within the team ## WHO WE'RE LOOKING FOR ### Must Have * **3–7 years of software engineering experience** * Strong hands-on engineering background * Experience building and scaling production systems * Strong problem-solving and engineering fundamentals * Experience owning features or technical initiatives end-to-end * Strong understanding of backend systems and APIs * Product mindset and ability to understand customer problems * Comfortable working in ambiguity and fast-changing environments ### Strong Signals * Has been an early engineer or worked in a startup environment * Has built products or features from zero to one * Experience with AI-powered products or LLM applications * Uses AI tools extensively to improve engineering velocity * Strong full-stack experience * Has worked closely with product or customers * Demonstrates strong ownership beyond their defined role * Has a track record of learning new technologies quickly ## TECHNICAL EXPECTATIONS Experience with some of the following: * MERN stack: React, Node.js, TypeScript * Backend architecture and APIs * Databases and distributed systems * Cloud infrastructure * AI/LLM applications * Agentic workflows * System design and scalability We value strong engineering judgment and the ability to learn quickly over specific technology keywords. ## THIS IS NOT FOR YOU IF * You prefer only executing predefined technical tasks * You need a highly structured or mature engineering environment * You avoid product or customer discussions * You are not excited about building with AI * You are uncomfortable taking ownership beyond your immediate task * You prefer optimizing for technical complexity over solving real customer problems ## WHAT WE OFFER ### High Ownership Own meaningful technical problems and see your work directly impact the product. ### Build with AI Work on products where AI is fundamentally changing how businesses operate. ### Direct Impact Your work will power products used by real businesses every day. ### High Autonomy Identify problems, propose solutions, make technical decisions, and build. **Bangalore · Full-time · AI-native environment**